Both BlueHost and GoDaddy are experienced providers of cheap and reliable web hosting. But, they always compete in varied ways.

For instance, in February 2017, BlueHost announced an end to its Ticket Support. The host announced that it would offer Live Chat and Telephone support only. The aim of this move is to provide a better and speedy service.

In March 2017, GoDaddy slashed the rates of its automatic website-making software by up to 75 percent. This move is aimed at tapping medium and small businesses and enabling their owners to exploit the internet potential fully.

Both BlueHost and GoDaddy have been providing web hosting for a long time. And today, both are trusted and well-known brands.

However, of course, there are still some slight downsides and neutral aspects to choosing either of these hosts as the main source of life for your single website or portfolio of domains.

We hope to clear the air regarding the truth behind BlueHost vs GoDaddy in this article which provides you with the real web hosting reviews that you need to be aware of.

We’ll start off our review with a popular web hosting choice for aspiring bloggers, entrepreneurs, developers and creatives.

BlueHost vs GoDaddy Comparison Table

GoDaddy

BlueHost

Plan Economy Basic
Price / mo. $3.99/mo $2.95/mo
Founded 1997 2003
Sites Hosted (Claimed) 13 million customers Services over 2 million
Website 1 1
Disk space 100 GB Unlimited
Bandwidth Unmetered Unmetered
Addon Domains 1 Website Unlimited
MySQL Databases 10 Unlimited
Automated Backups No Yes
Live Chat Yes Yes
Average Uptime/Response Time? 99.95 % uptime and 593 ms 99.99 % uptime
Free email Accounts Free Microsoft Office 365 Business Email 5
1 Click WordPress Installation Yes Yes
Customer Support 24/7/365 24/7/365
Customer service 040 4918 7600 00 1 801-765-9400
Integrated Control Panel? CPanel / WHM for Linux and Plesk for Windows CPanel / WHM for Linux
1-Click Shopping Cart Installation Yes Yes
Money Back Guarantee 45 DAYS 30 DAYS

 

You can skip rest of details and see conclusion here. (or take my Buzzfeed Style Web Hosting Quiz here).

Let’s dive into BlueHost vs. Godaddy…

Comparison and Evaluation Metrics:

Now that I have covered the basic information about these brands, let’s look at how they both match up against one another.

Generally, there are many factors to consider when it comes to BlueHost vs. GoDaddy comparison. But, in this comparison, we will consider 10 major metrics.

1. Speed and Overall Performance

This metric is perhaps, the best factor to consider when comparing these web hosts. Actually, it separates the best hosting firm from a bad hosting firm.

Generally, website visitors are impatient and they don’t have time to waste on websites that freeze or load slowly.

Research shows that the maximum amount of time that most users wait for a site to load is 2 seconds. Thus, a site that takes longer than this to load has a higher bounce rate.

To enhance performance and speed, a web host must therefore invest in and manage infrastructure as well as the necessary hosting resources. This maintains high speed and better performance of their servers.

To compare speed and performance of BlueHost and GoDaddy, I have done a Speed test and looked Time To First Byte (TTFB) – a measurement for how quickly a server responds back the first byte of data after it receives a request from a browser.

 

godaddy

bluehost speed

 

As you can see, BlueHost edges out GoDaddy when it comes to speed and web performance.

But, this doesn’t mean that GoDaddy is bad. It simply means that GoDaddy lacks similar snappiness with BlueHost in terms of server response time.

Perhaps, this can be attributed to the fact that BlueHost provides CloudFlare access to its clients. CloudFlare is a network for delivering content that routes traffic to increase the speed of a website.

Definitely, speed and performance are critical factors to consider when choosing a web host. That’s because Google includes a site speed in the criteria that it uses to rank websites.

Thus, a low-latency page loading can affect placement of a website in the Search Engine Results Pages (SERPs).

2. Uptime and Downtime/ Reliability

Generally, the industry uptime standard is 99.9%. GoDaddy has a worse uptime record than BlueHost.

And, while BlueHost guarantees its clients 99.9% uptime, GoDaddy doesn’t provide such a guarantee.

Bluehost uptime tvmode

As you can see, our test website on BlueHost Uptime score didn’t went down 

Nevertheless, it serves website pages as expected over 99.9 percent of the time. Therefore, in terms of reliability, BlueHost might be the best option.

What’s more, BlueHost also provide a service called CloudSites which means if the server is down, it switches to another server. That way, your site is always up.

3. Support

The hosting plans for both BlueHost and GoDaddy include 24/7 technical support. But, the quality of this support differs and so do the opinions of the clients.

As indicated earlier, BlueHost ended its ticket support to provide phone, email, and chat support only. This support is provided 24/7/365. Generally, this is a must for any host.

However, some clients note that the quality of the support that BlueHost offers has been going down over the recent past in terms of wait times. Nevertheless, this can be subjective experience of some clients.

 

Contact Us - BlueHost

With GoDaddy support, one thing stands out. GoDaddy phone support is amazing according to many clients. In their reviews, clients note that GoDaddy support is geared towards domain business. However, some note that chat support by GoDaddy is pretty bad.

That’s because it takes time before a customer can have a chat technician respond during exchanges or questions. This makes many customers question the knowledge or experience of the technicians that provide technical hosting support.

godaddy-contact

Generally, though GoDaddy provides excellent domains support, it lacks immediate hosting support. Thus, customers have problems getting knowledgeable and experienced technicians in chat to help them solve their immediate problems.

Although this can be a problem with BlueHost too, their current hosting support is better. Nevertheless, wait time issues for both hosts vary depending on the type of support that clients need.

4. User Interface

Both GoDaddy and BlueHost have the cPanel Software. This program is becoming a default for web hosts across the globe. Every firm has now customized the back end of its cPanel making it quite easy to use.

On creating a GoDaddy account for instance, you get a chance to use an optimized cPanel screen. This screen has enhanced simplicity although some power users find accessing some advanced features difficult.

godaddy-interface

On signing up for a BlueHost account, you get an opportunity to enjoy a brilliant cPanel setup that is complex than that of GoDaddy. However, it is engineered towards providing flexibility that many users crave for whenever they want to customize their websites.

But, in terms of domain interface, GoDaddy is the best. Its domain interface allows for easier navigation.

bluehost-interface

Generally, the best choice when it comes to user interface depends on personal preferences and technical competency. That’s because the ability to easily navigate the backend of both BlueHost and GoDaddy requires certain levels of competency.

But, if you are a newbie and you want a setup that is easy to use, go for GoDaddy. However, if you want more flexibility and long-term usability, go for BlueHost.

5. Hosting Plans and Pricing

Both web hosts provide hosting plans with free domain.

GoDaddy offers Windows and Linux hosting while BlueHost provide Linux hosting only. However, both hosts offer frequent specials. They also break down their tiers differently and these tiers have different prices.

Additionally, each web host offers a discount off their normal prices for the introductory period. However, customers must pay the full price while renewing their plans.

Here are their major hosting plans:

BlueHost:

bluehost renewal price

GoDaddy:

Shared web hosting price increase GoDaddy Help IN

Both GoDaddy and BlueHost provide clear paths for upgrade if a customer decides to change their hosting.

With that said, it’s important to note that both GoDaddy and BlueHost are highly competitive in terms of their shared web hosting pricing.

The lowest pricing for BlueHost is around $3.99 for shared hosting. However, to get this price, you need to pay for your hosting for multiple years. The cheapest hosting price for GoDaddy is $3.99 for shared hosting.

Again, this host requires you to pay for multiple months to get your hosting at this price.

Generally, BlueHost and GoDaddy are almost the same in terms of plans and pricing. But, it’s important to consider other factors like their hosting features to make a more informed and economical decision.

Features that a hosting plan provides determine whether you will get value for your money.

6. Hosting Features

As mentioned, both GoDaddy’s hosting plans and BlueHost’s hosting plans come with tiers that do not line up.

But, the core features of a hosting plan are basically the number of sites or domain names that you can assign a site on an account, database or the unique site installations on a hosting account, and disk space or the amount of stuff that can be put on a server.

If you have a small website, go for the Economy package by GoDaddy or the Basic plan by BlueHost. Both plans limit websites, databases, and storage.

For the other packages, things are slightly different. The Plus plan by BlueHost for instance provides unlimited database. GoDaddy on the other hand caps databases at 25 on its Deluxe plan. This plan would otherwise compare to Plus plan by BlueHost.

However, GoDaddy offers an Unlimited plan that doesn’t limit databases, domains, and storage. But, it adds Premium DNS and SSL certificates to this plan. These additions are not necessary for non-ecommerce sites and they tend to be cheaper when bought separately.

Memory limit is also a crucial hosting feature especially for WordPress hosting. That’s because it limits the amount of resources that a shared hosting account gets to produce a site whenever a visitor loads it. Thus, more memory leads to improved load time.

In turn, this means that more visitors will be allowed to your site before it crashes.

Before 2014, both GoDaddy and BlueHost had low limits initially. However, BlueHost has set the initial default limit at 256 megabytes. GoDaddy on the other hand has not set a default initial limit. Instead, it allows customers to increase memory by paying an extra fee per year.

Overall, BlueHost provides better features on Plus and Prime plans including unlimited space and dedicated IP, now that it removed caps for email account and disk space.

7. Control Panel

Although both web hosts provide cPanel as their control panel, GoDaddy offers Parallels Plesk Panel as an additional option. That’s because Parallels Plesk Panel supports its Windows hosting.

Both hosts however allow for the installation of several applications that are necessary for a site with just one click. But, these hosts have some differences.

BlueHost provides automatic backups from cPanel, GoDaddy does not. But, both hosts allow users to perform manual backups without paying an extra fee.

When it comes to user-interface, the control panels for both hosts provide enhanced flexibility and ease of use. Additionally, the control panel’s user-interfaces for the two hosts are quite similar.

Generally, web hosting companies sell a product of an inherently technical nature. Therefore, they must strike a balance between control and convenience. For instance, their account dashboards and back-ends should be straightforward and clean.

That’s why both BlueHost and GoDaddy use cPanel to provide customized control panels with enhanced simplicity.

cPanel also makes managing and transferring files easy while enhancing creation of databases, backups, and management of emails and installation of programs.

8. Freebies

Both web hosts provide free perks to clients that sign up for accounts with them. This is a common way of appealing to new clients.

For instance, both GoDaddy and BlueHost offer free registration for a domain name for one year to new clients. On the other hand, GoDaddy provides free domain for as many years as you buy the initial plan at no extra cost.

However, you must purchase it for more than a year.

BlueHost restricts free domain to the first year only after which you must pay a renewal price. Other freebies that both hosts provide include Google Adwords, Bing Ads, and Facebook advertisement credit.

9. Money Back Guarantee

All hosting plans by BlueHost come with a 30 days money back guarantee with its pro-rated refund policy. Before this, you can opt to switch to a different host if you are completely dissatisfied with BlueHost.

GoDaddy on the other hand allows you to try out any of its hosting plans for 45 days before you opt out.

Bluehost’s Perks, Neutral and Cons:

Perks:

  • Rates start at only $2.95/month
  • BlueHost has been around since 2003 and isn’t going anywhere
  • BlueHost gives free domain name with hosting purchase
  • Automatic CDN (Content Delivery Network) integration is included in the BlueHost
  • Shared Plus plan (huge benefit and eliminator of stress)

Neutral:

  • After receiving your special introductory rate for the first month, BlueHost will renew your hosting plan at a slightly higher regular rate
  • BlueHost provides 24/7 support for all levels of hosting (fairly common)

Cons:

  • Bluehost’s hosting renewal rates are very affordable, but are not the absolute lowest in the industry

Godaddy’s Perks, Neutral and Cons:

Perks:

  • Widely recognized as a domain name registrar authority
  • Has strong overall brand recognition on the internet and in-person
  • Rates start at just $3.99/month
  • Strong customer support

Neutral:

  • Includes Windows and Linux-based servers

Cons:

  • Most would suggest not to use the hosting services of websites that specialize in domain name registration (quality is usually lacking in one area or another)
  • New competitor to the web hosting space, therefore GoDaddy is not yet established in this area, especially in comparison to their domain name registration services

BlueHost vs. GoDaddy Conclusion

So Bluehost vs. Godaddy? They are both good web hosting companies with few differences.

If you are looking for superior performance (i.e. faster server) and are willing to pay a premium, then go for Bluehost. You can get their current discount here.

If you are new, tight on budget and would need Phone Support extensively, then you should select Godaddy. Godaddy discounts are available here.

If you are existing customers of Godaddy and want to switch on BlueHost then follow my steps to transfer website from GoDaddy to Bluehost.

And if you are looking for an independent company with greater focus on customer service, then I’d go with DreamHost (review)

And if you are totally new to website world, you might find my WordPress Setup Guide and/or my Buzzfeed Style Web Hosting Quiz useful.

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Chris Wagner

Chris Wagner has 7 years of experience as Network Administrator. His areas of interest includes Servers, Network Management and Cloud Computing.