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Yet again, I am back with another web hosting review This time around it is for hostPapa.

Through this review, I will provide you some interesting insights about this particular hosting platform.

Let us check what is in store by using HostPapa.

Introduction of the company:

HostPapa was established in 2006 and is a Canadian based privately owned company. Apart from web hosting, they cater to additional web related services.

They have a huge customer base and to their credit have more than 5,00,000 websites being hosted.

hostpapa_about

The company spreads across different continents and some of the countries included are- US, UK, Germany, Australia, Mexico, Singapore, India, Hong Kong, France, Spain, Belgium, New Zealand, Ireland.

Over the years, HostPapa has received several accolades such as HostPapa appeared in PROFIT 500 ranking of Canada’s fastest growing companies.

Also to their credit, they have received several awards including Uptime awards from NCM online and SiteGeek.

Uptime and Reliability:

Now, I will start by evaluating their uptime and reliability quotient. The site commits to a 99.9% uptime guarantee.

Here is the Uptime history of December month: (99.97%)

HostPapa_Dec.

The good news is that they have several uptime awards added to their credit.

Apart from Uptime, they also have 100% service guarantee. More than 5,00,000 websites use their services and many newer websites are getting added every month.

To prove their credibility, they have won several awards and special mentions of their services spread across popular websites.

By and large, I found them to be providing extremely reliable services well blended with high performance.

They have several datacenters spread across different geographical locations and cater to more than 150 telecommunications companies.

HostPapa uses top-notch infrastructure following best in industry standards. This includes high-security features, temperature controls, fault protection, fire suppression systems, water detection systems, UPS standby, redundant power generation and diesel backup generators.

They use high standard Cisco-powered networks.

It’s amazing to see how they have put appropriate controls related to security, performance and uptime maintenance. This goes hand in hand with their uptime and service reliability commitment.

Features:

Let me now deep dive into HostPapa’ s feature list. I am glad to mention that they have a large array of services. However, I will restrict my review over hosting services. Web hosting features included are-

Features
Details
Disk StorageUnlimited
Domain HostingUnlimited
SSL CertificatesFree
Free Domain TransferYes
Free CloudFlare CDNYes
Site TransferUnlimited GB
Add-on DomainsUnlimited
Parked DomainsUnlimited
SubdomainsUnlimited
Email AccountsUnlimited
MySQL DatabasesUnlimited
Visit HostPapa

For web hosting, they provide three plans- Starter, Business, and Business Pro. Apart from the above-mentioned services, you also get website builder capabilities-

  • Free website builder
  • Mobile friendly templates
  • Widgets and Apps
  • Drag and drop capability
  • Mobile ready websites
  • Facebook page creator
  • Large e-commerce capability
  • High-speed servers with 32 cores
  • Accelerate performance with SSD
  • Rocket fast premium servers
  • Content delivery network
  • Unlimited email address
  • Spam protection
  • Webmail interface
  • Advanced email options
  • SEO tools
  • Website stats and analytics
  • Social sharing ability
  • 24/7 support

Above mentioned are all the features available for shared web hosting. Something important is their tutorial help and guide.

They have self-help tutorials, one on one training sessions and several videos which makes it extremely easy to understand their feature guidelines.

Another option available is their managed VPS hosting. They support five different VPS plans- Plus, Pro, Premium, Ultra, and Extreme. This varies from 4 core CPU to 12 core CPU.

You can also unleash the support of a dedicated VPS expert.

I would like to say, with their VPS hosting you can enjoy high-performance website speeds, unlimited domains, hundreds of powerful apps and many more goodies. Also available is their WordPress hosting option.

Support:

The website has several mentions of their world-class customer support. In order to check this, I started a live chat. It’s an automatic live chat, so you really don’t need to put in the extra effort to make rounds around the website to search the live chat option.

The chat was almost immediate and they guide you through your various queries. Nevertheless, the customer support is well trained over different business scenarios and give information almost immediately.
chat1
chat2

The site also has some FAQ, which provides deep insights to some of the basic functionalities and features available. These FAQs are well designed to help both experts and novice users.

Apart from this, you can call customer support for any immediate queries or support. They also have email option available.

I like the way, HostPapa, provides several webinars, video tutorials and one to one training sessions. It provides a clear picture to the end user, before signing any specific hosting plan.

Plans and Pricing:

While we have checked the feature list earlier, let me now get to the pricing details. You can heave a sigh of relief since their pricing structures are pretty reasonable.

Let us check each of this plan in some more detail starting from shared hosting:

Shared Hosting Plans

Features
Starter
Business
Business Pro
Space100 GBUnlimitedUnlimited
BandwidthUnlimitedUnlimitedUnlimited
PanelcPanelcPanelcPanel
Number of Sites2UnlimitedUnlimited
Price$3.95/mo$3.95/mo$12.95/mo
More Details More Details More Details

VPS Hosting Plans:

Plan Name
Space
RAM
CPU
Price
Plus50 GB1.5 GB4 cores$19.99
Pro100 GB3 GB4 cores$39.99
Premium200 GB6 GB8 cores$109.99
Ultra500 GB12 GB8 cores$144.99
Extreme1TB GB24 GB12 cores$249.99

WordPress Hosting Plans

Features
WP Starter
WP Business
WP Business Pro
Space100 GBUnlimitedUnlimited
BandwidthUnlimitedUnlimitedUnlimited
Number of sites2UnlimitedUnlimited
Email Ac.100UnlimitedUnlimited
Price$3.95/mo$5.95/mo$12.95/mo
More Details More Details More Details

HostPapa does not have any hidden fees and are pretty transparent about their pricing structure.

You get a great deal at cheaper rates.

Free Domain is included when purchasing any hosting service from HostPapa

Server Locations:

  • United States
  • United Kingdom

 

  • Canada
  • Australia

 

  • Mexico

User-Friendly:

Clearly, on the first impression itself, HostPapa is a very user-friendly website. They have well-designed functionalities and every plan is well defined. To help you further they have a live chat customer support and FAQ.

It is well designed for novice users who are exploring hosting options for the first time. They have provided exact feature list to every plan which helps in quick decision making.

Their videos and webinars provide deeper insights into their offerings and help in choosing the best plan based on business requirement.
hostpapa-cpanel web hosting

HostPapa Pros and Cons

HostPapa: Pros

  • Fair and straightforward pricing structure
  • Well trained and efficient customer support
  • Transparent and well-channeled services
  • Loads of video and several other training tutorials available

HostPapa: Cons

  • Has a shorter, 30-day money back guarantee as compared to its competitors
  • No automatic backups available for Starter or Business plan

Summary:

Finally, to conclude I found HostPapa to be extremely economical for professional websites. You don’t need to be bothered about hidden fees.

They provide a wide range of essential features which are included in every plan.

Their website builder with inbuilt choice of templates allows website creation extremely effortless. I would say they have planned it well, to support newbies trying to explore web hosting.

The plans and hosting options they provide are neither too many nor too less. It is equally distributed to support blogs, small websites, e-commerce and large websites.

They have chased the extra mile to provide additional customer support using innovative techniques which very few of their competitors have incorporated.

Worth appreciating is their high performance, high availability, and utilization of resources to maintain their service and uptime guarantee.

They are the first ever green energy hosting providers. It is amazing to see their commitment to corporate responsibility and environment. HostPapa has truly provided innovative solutions to cater constant technology demands.

Adding a feather to their hat is a wide range of awards and accolades they have achieved over the years for performance, best hosting services, uptime maintenance and green hosting.

Definitely, I would give a big thumbs up, for HostPapa. A great deal to try.


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Chris Wagner

Chris Wagner has 7 years of experience as Network Administrator. His areas of interest includes Servers, Network Management and Cloud Computing.