VPS Malaysia Review: Do they offer Quality Features In Their Plans? (2020)

While searching on the internet, you often come across many hosting companies offering productive hosting plans.

VPS Malaysia is one of the reliable hosting companies providing multiple services to you apart from shared hosting, which includes different VPS services, domain names, and dedicated servers.

Formed in the year 2012, VPS Malaysia is a Malaysian service-based company that emphasizes creating virtual private servers and cloud storage quickly.

For your convenience, VPS Malaysia offers its support in the English language, which makes it suitable for you while operating their hosting services.

You might be wondering whether purchasing a shared hosting from VPS Malaysia is an ideal choice or not? So, let’s dig deep into the Hosting mechanism of VPS Malaysia.

Uptime

While giving hosting plans to its customers, web companies mention an important parameter, i.e., uptime.

Uptime becomes an essential parameter while purchasing any hosting package because it gives you an insight into the performance of various web hosting platforms.

VPS Malaysia uptime

VPS Malaysia promises its customer to give 99.99% uptime performance throughout its hosting service. VPS Malaysia claims this percentage of uptime based on the performance and reliability of their cPanel accounts.

The shared hosting has its servers on CX2 data centers located in Cyberjaya, Malaysia. It means that VPS Malaysia does not have its own data center, which seems to be a doubtful case of whether they provide this hefty uptime percentage.

VPS Malaysia provides every user with a free SSL certificate so that they can get a secured web server. Thus, an SSL certificate will help you keep your information intact and protect from leaking any essential credentials.

Pricing and Features

With features comes pricing, and VPS Malaysia provides numerous benefits for shared hosting users. Some of these plans are as follows:

VPS Malaysia pricing

VPS Malaysia offers starter, standard, premium, and business pro hosting plans. Most of the features showcased in each of the packs resemble. But the differences arise in the disk storage space and the number of hosting websites offered in the packages.

But the differences arise in the disk storage space and the number of hosting websites offered in the packages.

VPS Malaysia comes up with some exciting features for your hosting plans. It includes SSD Disk storage from 10 GB to 500 GB, unmetered Bandwidth, unlimited email accounts, unlimited MySQL Databases, and parked domains.

One of the exciting parts of VPS Malaysia is that they offer a free cPanel account (Control Panel) in their packs. Through Softaculous one-click installer, users can quickly access more than 400 scripts and programs. All these Softaculous installations happen in the blink of an eye.

Security becomes a priority for VPS Malaysia as their shared hosting plans consist of SSD in RAID 10 configuration. VPS Malaysia even protects your hosting account with CloudLinux, which helps isolate a single account from other hosting accounts.

With these benefits come a few issues, which can be a real headache for VPS Malaysia. The main problem is that VPS Malaysia does not offer any website building tool.

If you are looking to work on PHP, MySQL databases, or any other programming languages, then the chances are that it may not prove to be effective in lower-priced plans. Whereas, higher packaged plans of VPS Malaysia might support the website building tool.

Also, VPS Malaysia gives you all these features at a comparatively higher price. It is due to additional costs due to site backup, which results in such a costly plan.

VPS Malaysia provides billing as per monthly rates as well as yearly rates. But it is advisable if you purchase yearly plans as VPS Malaysia offers a massive discount on it, which may save some money on your wallet.

Customer Support

When it comes to hosting related problems, VPS Malaysia provides its user with customer support in the form of live chat.

VPS Malaysia cutomer support

VPS Malaysia claimed to provide 24X7 live chat support in its website sections. However, when checked, it was found that although they had 24*7 live chat support, the agent hiring was a bit late.

As you know, live chat support is for the customers to clarify their doubts about the company’s agent openly. However, on the first attempt, there was no response from their side.

VPS Malaysia chat

On the second attempt, the same agent from VPS Malaysia came to answer the doubts. The conversation turned out to be unsatisfactory as only a few of the asked questions were appropriately clarified.

VPS Malaysia chatVPS Malaysia chatVPS Malaysia chat

Apart from Live chat support, VPS Malaysia offers multiple options for interacting with their experts. Some of these options are the open ticket, FAQs, and contact their customer service team.

VPS Malaysia faq

With a refined general FAQ page, the website seems to provide an encyclopedia of queries solving, which is appreciable. Apart from general FAQs, the company also provides FAQs in the section of each page for your convenience.

VPS Malaysia general faqVPS Malaysia faqs

Ease of Use

VPS Malaysia provides cPanel to its entire user. With cPanel (control panel) comes Softaculous one-click installer, which helps users access programs and scripting.

Using cPanel is itself an advantageous asset for any of the websites as it helps in monitoring website traffic along with tracking the bandwidth and storage used.

With the help of cPanel, you can perform several tasks such as installing SSL certificates, managing your databases, checking the disk usage, creating an email, and much more.

Through cPanel, you can upload files and folders for the website activation. Thus, cPanel helps in overall control of the website.

Conclusion

VPS Malaysia offers quality features in their plans which are beneficial for their customers. It includes a few things with unlimited access such as parked domains, MySQL databases, bandwidth, email accounts, and much more.

Although these plans make their services look quite convincing, there are several other parameters that they need to improve. One of them would be quality 24*7 online chat services.

VPS Malaysia must work on providing backups in their plans instead of offering it on the additional costs. All these areas would make VPS Malaysia a much efficient hosting option.

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