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Exabytes WordPress Hosting Review: In-Depth Look & Speed Test


Why Trust Us

“We have been a paying customer for Exabytes WordPress Hosting since August 2021.

We are monitoring Exabytes WordPress Hosting servers for Uptime and Performance through our Test Website.

This review of Exabytes WordPress Hosting is based on actual testing done on their servers.”

Business owners now know the importance of having a well-designed website. It helps in boosting online presence, which is most needed. But what is also important is to have a host and the right service to make the website work well.

Many companies offer WordPress hosting, but very few provide a complete package.

One such provider is Exabytes.

Exabytes is a cloud, digital, and eCommerce solution provider. It has more than 20 years of experience and services for up to 160,000 businesses worldwide. It is the leading and the most popular SEA provider that does more than only hosting your website.

The company believes in providing the most affordable, reliable, and simplified service. All that is using the latest technology to help you and your business grow. Here are some reasons the company has a huge customer base and a great customer satisfaction rating.

Exabytes Uptime

As stressed earlier, a website is an integral part of any business in the present day as it is the face of the brand. Hence directly or indirectly, it influences the bottom line, i.e. profits. It is also the place where potential clients come to know about the business.

Therefore, it has to be online or available whenever anyone has the need for it, which is 24×7. For this to be possible, the uptime of the web host has to be good. It is a measure of how long the site is functioning without any interruptions.

So when considering buying a hosting service, a strong uptime is one of the important things to check for.

While most hosts promise an uptime of 99.9%, very few provide it. Exabytes is unlike other providers and not only promises but also delivers it. The results of the Exabytes uptime as seen on the Hostingpill Test Site are as below.

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Exabytes uses the latest hardware and software to ensure 99.9% uptime. Furthermore, their confidence in this aspect is such that you can actually find it in the Exabytes legal information.

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Load Speed

Apart from providing a great uptime, Exabytes hosting is on pure SSD and uses the LiteSpeed Cache. The use of these helps in increasing the page load speed. The average response time is also increased by 5 times that of the other hosting service.

Another advantage of using LiteSpeed Cache is it helps improve the Google PageSpeed values.

Ease of Use

WordPress is the leading Content Management system in the world. A large percentage of the websites across the globe use it to run websites. That is because it is not only free but also easy to use. Due to its popularity as the best CMS, Exabytes provides special WordPress hosting packages.

So it is easy to build websites and host websites using them.

Like all other product offerings, the WordPress website builder is simple and easy to use. In addition, a quick drag and drop option is available to build the website.

Additionally, there are pre-built templates. New sites can use this to build it based on the business and create your online presence.

Those with no or little technical expertise can refer to tips and tutorials on WordPress. In addition, an online community is available that can help with issues while building the site.

knowledge base

The WordPress hosting also includes the cPanel and Plesk control panels. These are the industry standard and hence on par with the rest. The server management console is also very friendly, which is an added perk for the users.

Follow the standard procedure to sign up for a new plan. The domain registration and duration of the hosting plan are set during the signup process. Once done, you can log in to the website and see the package you have chosen, the due date for renewal, and the status.

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To help you manage your hosting using the Plesk panel, you can just click on the Manage Product button.

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Migrating a website that is on another hosting is also possible. Again, the support team will assist with website migration.

Also, anytime there is an update of WordPress, the installation happens automatically. So the user need not worry about running an update or work on an older version.

Exabytes Pricing

After considering the uptime, load time, and ease of use, an important feature to consider is the pricing. The company, keeping in view its core value, offers affordable services. Overall it charges either below industry standards or on par with its competition.

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There are 4 pricing plans to choose from.

WP 12 E-commerce: It is ideal for growing business and is priced at as low as $16.99/ month. An unlimited number of websites can be hosted using this package, and it supports WordPress.

A 150 GB Fast SSD storage is provided along with a free lifetime domain. Along with many other features, a 100-day money-back guarantee is offered with this package.

WP 12 Business: This is a package that has all the necessary features for growing your online business. It starts at a low price of $ 7.99/month. A 100-day money-back guarantee is part of this package.

Host Up to 90 websites using this plan and provide 90 GB SSD storage. Like the WP 12 package, a free lifetime domain is offered with this plan. Support for basic WordPress is available.

WP 12 Beginner: It is recommended for WordPress beginners and starts at a price of $3.99/month. This package offers up to 30 websites and 30GB of SSD storage. It offers basic features as it is intended for beginners.

WP 12 Ultimate: It is for business owners that need high-performance and reliable hosting services. The price starts at $39.99/month. In addition, it offers a 100-day money-back guarantee if you are not satisfied with the services provided.

In this package, the storage capacity is 300GB SSD, and an unlimited number of websites can be hosted.

A free lifetime domain can be availed in this plan, along with enhanced security features. Apart from high performance, there are few additional features offered. It includes support for other CMS, Cloudflare, dedicated Account Manager, etc.

Looking for an affordable and cost-effective WordPress hosting service? Exabytes pricing plan is in line with the other major providers. It is ideal for SMEs who are on a tight budget but want a full-service plan.

The plans can be purchased or renewed using payment methods like PayPal, and Credit Card. So the purchase of the products is quick and easy.

Exabytes Customer Support

Many companies offer WordPress hosting services ranging from startups to established brands. For a beginner, it can be quite confusing to choose the right option for their business. Having a good customer support service can help in answering questions.

When all things are equal, the major differentiator when choosing is customer support. Reliable and adept customer support who fixes issues patiently while answering queries is a big advantage.

Exabytes recognizes this aspect and has a dedicated technical customer support team available 24/7. In addition, the technical staff is available on Chat, Whatsapp, Phone support, and Email.

The billing and the sales team are only available on Weekdays during office working hours. Therefore, chat is the most effective option. But the drawback is that the customer has to fill a pre-chat form to get the query answered.

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The customer support team answers queries quickly and based on the questions asked will answer or transfer them to the concerned department. All in all, they are quite helpful in resolving queries. There is good coordination between the teams as seen below.

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The Exabytes website includes a comprehensive knowledge base. Many topics related to WordPress hosting and the use of cPanel and Plesk are covered.


Exabytes: Enchanced Security

When searching for a hosting service, businesses generally look at the uptime, bandwidth, disk space, and ease of use. But, security is not considered, but it is one of the most important factors in the hosting platform.

A service host should provide utmost security. Any slip here can result in not only the loss of money but also reputation. So enhanced security features are the need of the hour.

Exabytes ensures that they provide optimal security to the websites they host. All the WebHost plans offer free SSL. That means your websites have a seal of security. The customers are confident that their transactions are secure.

Apart from Free SSL, the company provides Website Security360 protection. It does real-time detection of RansomWare, intelligent blocking, and secure online transitions.

Automatic Malware Scan and Website Fix is available free on all packages. It locates any malicious threats and removes them.

Then there is the 1 Click Hardening. During the installation, it fixes any security vulnerabilities before going online. It also scans sites for any security settings issues and fixes them with the click of a button.

The WordPress security Scan and Security Patch runs security scans. It often checks for any security issues and fixes them.

All in all, Exabytes provides various advanced security features. All that helps to keep your site and transactions safe and secure.

Always available

The data center of a hosting service plays an important role as it ensures any time availability. It is also the place where the critical customer data is stored, processed, and shared. So it has to be secure, reliable, and always available no matter what.

To ensure that the customers get reliable, secure, and great uptime, Exabytes has data centers in the USA, Malaysia, Indonesia, and Singapore so that global customers get continuous uptime. Websites that are hosted from the USA have the option of using the data center in the USA or Malaysia/ Indonesia.

The facilities are equipped with state-of-the-art technology and advanced security features. So you are assured that your website will work optimally and securely. To ensure that your data is closer to your website visitors and you. Exabytes gives you the choice to pick from any of the 4 Exabytes data centers closer to your location.

The options are:

Exabytes.SG for Singapore

Exabytes.COID for Indonesia

Exabytes.COM for the USA

Exabytes.MY for Malaysia


Exabytes WordPress hosting is an all-service provider. It is best recommended for small businesses and ideal for beginners who want to start their online journey. The service provides the necessary infrastructure and support for growing a business.

The host offers a good uptime, service time, and response time. That means your website is always available, loads fast, and provides optimal performance.

Additionally, getting the website up and running is easy due to the easy-to-use cPanel. Any issues that arise, the support team fixes them. The hosting service addresses the security concerns by providing advanced security features.

It is a pretty good WordPress host for those on a budget looking for an all-in-one service provider.

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