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Chris Wagner

“I have been a paying customer for FastComet since October 2017.

I am monitoring FastComet’s shared hosting servers for Uptime and Performance through my website hostingpill-fc.website.

This review of FastComet is based on actual testing done on their servers.”

This FastComet Hosting Review was revised and updated on October 25, 2018.

So you’ve been looking into web hosting.

You’ve heard all the big names and you’ve seen plenty of top ten lists.

If you’ve seen a list of the top ten hosting options, there’s almost no way you haven’t seen the name FastComet come up.

But maybe if you decided to Google around, you haven’t found many (if any) news articles featuring FastComet.

Well, nothing from a reputable source anyway.

So of course you ask yourself one of the most common questions of our age—is it legit?

Well I have good news (or bad, in that more options can make your decision more difficult): yes, FastComet’s legit!

First of all, don’t be too put off by the lack of news articles. The biggest hosting companies may get some mentions in the news, but bigger doesn’t always mean better, even in the world of hosting.

In fact, in my opinion, it’s a testament to FastComet’s versatility as a platform that it has managed to maintain such a positive image online without encountering significant negative press from big sources.

So don’t worry!

FastComet may not be in the news, but it’s definitely in the reviews, and it’s in good ones at that.

Take, for example, this review.

FastComet Comparison with Big companies:

Regular Price $2.95/mo $5.95/mo $6.99/mo $7.99/mo $6.99/mo
SSD Only servers Yes No No No Yes
RocketBooster Yes No No No No
Let’s Encrypt Yes No No No No
Cloudflare CDN Caching Yes No No No No
SpamExperts Yes No No Yes Yes
Web Firewall Yes Paid Paid Paid No
Malware Removal Yes No No No No
Free Daily Backups Yes No Paid No No
Instant chat response Yes No No No Yes
Flat renewal price Yes No No No Yes
Multiple server location 7 2 3 2 2

(45 Days Money-Back • NO Contract)

Here above in comparison table, you can see the how FastComet provides worth features in only $2.95/mo (StartSmart plan) that others Big Companies are missing.

I don’t want to spoil too much, if you want a really short answer—yes, FastComet is a very good hosting option.

But hey, short answers will never do in the world of hosting.

Keep reading to find out why!

FastComet Uptime:

I have hosted my website on FastComet for a year and have been monitoring FastComet’s uptime and response time during this time.

Below you can see a typical week of uptime and response time performance, as well as the scores for every month of the year.

fastcomet uptime from Pingdom

Here’s the average Uptime:

  • October(25th) 2018: 99.99%
  • September 2018: 99.97%
  • August 2018: 100%
  • July 2018: 100%
  • June 2018: 100%
  • May 2018: 100%
  • April 2018: 99.99%
  • March 2018: 100%
  • February 2018: 100%
  • January 2018: 100%
  • December 2017: 100%
  • November 2017: 100%
  • October 2017: 100%

Here’s the average Response Time:

  • October(25th) 2018:  1,305ms
  • September 2018:  1,280ms
  • August 2018:  1,349ms
  • July 2018:  527.00ms
  • June 2018:  475.28ms
  • May 2018: 505.40ms
  • April 2018: 511.07ms
  • March 2018: 523.29ms
  • February 2018: 540.36ms
  • January 2018: 545.48ms
  • December 2017: 463.10ms
  • November 2017: 894.38ms
  • October 2017: 1620.09ms

FastComet Uptime Score: Last 12 months, detailed data you can see here.

Conclusion? FastComet is overall good in speed and has excellent uptime.

As you can see, even the months with the lowest uptime scores still have pretty solid uptime. As it is, almost every month has 100% uptime, which is great.

As far as speed is concerned, there’s a little more nuance—about four months this last year have had slower response times, but overall things still look pretty good for FastComet.

Overall: The Cons

If you’ve been reading my articles for a while, you know that it’s time I start this off with the bad news.

Here are some of the main disadvantages of FastComet, at least in my opinion.

Firstly, the features are not particularly unique. It’s not that they’re bad, but there are not a lot of super special ones either.

Secondly, while not overall hard to use, there may be some places where new users will have some difficulty.

However, these may be unavoidable parts of being new to hosting.

Finally, the security, while not necessarily bad, may not be the best either.

Due to a lack of information on the website, I feel uncertain and would like to name this as a potential risk.

Overall though, these aren’t too major and I think the advantages far outweigh the disadvantages. Keep reading to find out why.

Overall: The Pros

Alright, my favorite part!

The pros of FastComet are first and foremost in the pricing and the bargain.

The pricing is overall low—at least, the lowest tier of the normal web hosting plan is—and there are a lot of features you get in exchange for even the cheapest plan.

Again, while these are not very special features, they’re still sturdy and reliable and everything you need, plus some of them are not usually offered for entry-level accounts on other hosting services.

Additionally, despite the learning curve of hosting and maybe a few spots here and there, FastComet does make things overall easy to use.

With solid customer support options and good online tutorials, using FastComet shouldn’t be too difficult for even beginners.

Learn how to start and manage your website with FastComet tutorials

Overall, the main strengths of FastComet are that it packs a lot of features in for a pretty small entry price.

See FastComet’s Plans here…

FastComet Prices, Plans & Features – 2018

Right off the bat, let me tell you that FastComet has a streamlined pricing plan: there are a few different main hosting options and of course all the connections to open source hosting (WordPress, Joomla, etc), which each have straightforward pricing plans.

Shared Hosting Plans

I’m mostly focusing on the normal hosting plans. Its normal Web hosting plan (which reads on its website as SSD Cloud Hosting), FastComet tries to make its pricing structure as simple as can be.

It uses a standard three-tiered architecture with a pretty fair distribution of features.

Features
StartSmart
ScaleRight
SpeedUp
SSD Storage 15 GB 25 GB 35 GB
Bandwidth Unmetered Unmetered Unmetered
Panel cPanel cPanel cPanel
Number of Sites 1 Unlimited Unlimited
Price $2.95/mo $5.95/mo $9.95/mo
More Details More Details More Details

Dedicated Hosting Plans

The Dedicated Server option also has a four-part structure and goes from $139 a month to $419 a month.

Features
DS 1
DS 2
DS 3
DS 4
Space 160 GB 320 GB 640 GB 1280 GB
CPU 4 x 2.5GHz 6 x 2.5GHz 8 x 2.5GHz 16 x 2.5GHz
RAM 8 GB ECC 16 GB ECC 32 GB ECC 64 GB ECC
Bandwidth 5 TB 8 TB 16 TB 20 TB
Price $139/mo $179/mo $259/mo $419/mo
More Details More Details More Details More Details

Cloud VPS Hosting Plans

The VPS hosting option starts at $59.95 a month and has three more options culminating in a $139.95 per month option.

Features
VPS Cloud 1
VPS Cloud 2
VPS Cloud 3
VPS Cloud 4
SSD Space 50 GB 80 GB 160 GB 320 GB
CPU Single 2.50GHz 2 x 2.50GHz 4 x 2.50GHz 6 x 2.50GHz
RAM 2 GB ECC 4 GB ECC 8 GB ECC 16 GB ECC
Bandwidth 2 TB 4 TB 5 TB 8 TB
Price $59.95/mo $69.95/mo $89.95/mo $139.95/mo
More Details More Details More Details More Details

 

A Free Domain is included when purchasing any hosting service from FastComet

Server Locations:

  • London
  • Amsterdam
  • Frankfurt am Main
  • Singapore
  • Tokyo
  • Chicago
  • Dallas
  • Newark

I’ll get more into the features soon, but strictly in terms of the pricing, things look pretty good.

Their website, in the main web hosting section, compares its starting price and accompanying features to that of other big sites like Bluehost and GoDaddy, showing it has the cheapest entry-level service.

I’m not sure how true this is—I think that some of the other hosting plans have cheaper starting prices than shown, but they may be less fully featured as well.

Nonetheless, it is true that FastComet is pretty cheap, and I think their three tiers are healthily spaced apart—the options don’t leave customers stranded between extremes, and features are accordingly well distributed.

Finally, there’s a 45 day money back policy and no contracts, meaning cancellation is free and easy.

Pricing is definitely a plus.

Overview of the Features

Even “good” pricing can be next to meaningless if you don’t fully understand what you’re getting in exchange.

As always, there’s only so much detail I can go into in these articles, so please forgive me if I’m a bit short.

You can view a full list of features on their homepage, but for now, I’ll try to describe how the features stack up.

Every tier gets a package of the “All Important Features,” which are the basic tools you need. These include free site transfer, daily backups, unlimited databases, and unlimited sub-domains, Let’s Encrypt SSL, and more.

FastComet-updated-features

 

Every tier also gets a “Website Starter Kit,” which includes one free domain, a site builder, unlimited email accounts, and so on.

The latter two options, ScaleRight and SpeedUp, get “Advanced Features,” which include 3 website transfers, free private VNS, and unlimited addon domains.

Though some of the “All Important Features” and “Website Starter Kit” tools are basic to almost every entry-level hosting plan, the set of all of them combined made available for even the lowest tier is a pretty solid set.

With these default features aside, StartSmart also has a free domain for life, a single website, 15GB SSD space, and unmetered traffic.

ScaleRight has 25GB SSD space and multiple sites, in addition to the previous, and SpeedUp has 35GB SSD space as well as a set of tools in a package called “RocketBooster,” which include some more niche features.

There aren’t particular features that are super noteworthy, but there’s still a strong set of them.

Again, many of the features are commonly available for the cheapest options on other hosting platforms, but FastComet is unique in that it puts a lot into a couple packages available for anyone.

Overall, I’d say that although FastComet isn’t known for having unique features, it certainly packages them together very well at an affordable price.

Customer Support

Customer support is an essential for every hosting service—issues crop up, and hey, a lot of customers just aren’t familiar with hosting.

So how does FastComet integrate customer support with its products?

Pretty well, is my answer. Now, FastComet is like most other companies in that it has both on-site informational resources as well as representatives available for contacting.

Let’s take a look at the representatives: you can contact them via live chat, phone, or email. I tested out their live chat as a guest for a little showcase.

fastcomet chat 1

fastcomet chat 2

I asked a question and got a response within a minute. It was actually much less than a minute, and it’s clearly not a copy-pasted reply, which makes this one of the most impressive live chat responses I’ve ever gotten.

True, it’s not a very well-written answer, and maybe I just got lucky—but it matches my general experience using FastComet as a customer.

It’s safe for me to say that FastComet has pretty solid customer support representatives available.

How about the informational material?

It’s not fantastic, to be quite honest. Most companies have an accessible knowledge base with both search and browse functions, so you can find almost any article needed. These are usually primarily text-based, with images or gifs. Some companies have a separate section for video tutorials.

FastComet has an extensive community page where they allow users to ask questions and read through other questions which they have already answered.

Moreover, FastComet has tutorials covering 1900 pages in their Tutorial section.

Each article has a series of sub-articles, so it’s not that limited content-wise, but I’ve seen more on other sites and again…a search bar would be good.

Overall, FastComet has good customer support. Their representatives are good, with the live chat tool being pretty responsive.

Their informational and how-to content could be much more robust, but it’s still enough to get the job done—and if not, you can always contact representatives 24/7.

Ease of Use and Customization Options

Look, this is not me trying to short you of a good article, just me trying to be honest about how I view ease of use.

When a product is easy to use, you don’t have much to talk about—it’s just smooth, intuitive and user-friendly. In other words, you should only have something to talk about when there are problems.

Well, rest assured that FastComet is pretty easy to use.

Their website builder package, available for all features, is designed to be accessible to users with a variety of experience (hence the drag and drop site builder).

As for the other features of FastComet, they’re not significantly harder or easier to use than the norm for hosting services.

fastcomet-cpanel

Of course, despite the fact that hosting companies try to make their products easy to use, there can inevitably be a bit of a learning curve for the least experienced users.

But of course, FastComet definitely has resources available to help you understand more and make the most of the features you get.

In addition to a live chat, email, and phone support, there’s also a lot of documentation on the site.

Their tutorials page, which you can view here, should be able to educate a customer whenever ease of use becomes a problem.

As for customization, I don’t think FastComet finds any particular strengths. However, there are of course some templates available and tweaking options here and there—just don’t expect anything of LemonStand’s caliber.

Overall, I think FastComet is easy to use, but if it ever becomes an issue, there is enough easily available information to make it a nonissue.

Security

If you’ve visited FastComet’s main page before, you may have realized their emphasis on SSD cloud storage.

Well, let’s consider this a security feature as well—it’ll be faster and more secure, at least if FastComet is to be believed.

Additionally, all accounts/hosting plans have free Content Delivery Network (Cloudfare CDN).

FastComet-security

There’s also a web app firewall optimized for connecting through the apps and account isolation.

There are free app upgrades, and a free virus-scan and malware protection service for your site.

Is that it though?

Well, unfortunately, it seems so.

Their website doesn’t really have a detailed list of security features.

I’m sure they have more, and maybe they just don’t want to bore their customers, but I think that if they have a more comprehensive apparatus their website should say so accordingly.

Not every hosting website has a fully detailed list of their security features, but they should, and it makes me a little uncertain about FastComet.

I’ll say that as FastComet’s stayed out of the news, there probably haven’t been any major exposed security flaws.

However, because of the lack of knowledge, I’ll also say there could potentially be some problems here—let’s leave security kind of neutral or maybe lukewarm.

Conclusion

Okay, now let’s really put a wrap on this.

FastComet’s pricing is overall fairly simple and while its latter two tiers may not be significantly cheaper than standard, its entry level account is pretty affordable.

Not to mention, they have a pretty decent pricing policy (a long free trial, good cancellation allowances, etc).

The features FastComet has made available are not particularly superb but are still strong and there are quite a few of them available from the get-go.

It’s overall easy to use even if not the easiest, and if users have any problems, there are plenty of options to get help—primarily customer support options and tutorials.

As for security, we’ve got to have a bit of an impasse. There just isn’t a lot of security information on FastComet’s website. What little there is seems decent, but also pretty basic.

Now as it seems there have not been any major issues about security made in the past, or any consistently negative reviews concerning security problems, it may seem safe to say that it’s secure enough to use.

Of course, it’s also possible that the security apparatus just hasn’t really been tested before, and it’s waiting to be exposed. Ultimately I view it neutrally—probably good enough, but it just might not be.

Overall FastComet is a strong service due largely to its “bang for the buck.” There’s nothing in particular that’s stellar about FastComet, no single thing, but when everything’s put together, it’s pretty easy to see how much gets offered for a pretty reasonable price (and at times, just a low price).

So in conclusion, FastComet is not about looking for a miraculous solution. FastComet is grounded and knows what works, and that is why FastComet works…very, very well.

 

Summary
Review Date
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Chris Wagner

Chris Wagner has 7 years of experience as Network Administrator. His areas of interest includes Servers, Network Management and Cloud Computing.