In this article, we shortlist 15 Best social media monitoring tools.
But first, think about this:
Kunzima kuwo wonke umuntu ukuthi aqashelwe, ukuthi ibhizinisi likhuphuke futhi nabaculi kufanele ukukhuthaza umsebenzi wabo online. Kepha sibonga abezindaba zeSocial Media ezenze ukuthi lokhu kube lula manje ngokunikeza wonke umuntu ipulatifomu.
Kepha, awufuni yini ukwazi -
Umi kuphi kulo mncintiswano?
Usufike kubani kuze kube manje?
Ingabe umkhiqizo wakho uyathandwa, ukuthi ubandakanyeka kanjani wonke umuntu ekhuluma ngakho?
We have compiled a few of the best social media monitoring tools with free option or trials.

- I-Brand24
- Yisho
- I-Agorapulse
- Fammio
- I-Social Pilot
- I-Hootsuite
- I-Mediatoolkit
- Umbiko Wezenhlalo
- Ama-Bakers omphakathi
- I-Smart Moderation
- Kuku.io
- I-Vista Social
- Ukhiye
- Ukuhluma Komphakathi
- I-Alerti
Ithuluzi 1: I-Brand24
IBrand24 iyithuluzi lokuqapha ezenhlalo elisiza ukuphatha isithunzi se-inthanethi. Kuyakwazisa ngokuthola yonke imibono emihle, emibi noma engathathi hlangothi.
Kungakhathalekile ukuthi lingakanani usayizi webhizinisi lakho, leli thuluzi lisiza ukuthuthukisa ibhizinisi lakho online futhi likhuphule amandla ngokulandela umkhondo wokufinyelela kwakho.
Izici:
- Ukulandelela kwe-Hashtag
- I-automated Report Generation
- Izaziso ezisheshayo nge-imeyili / in-app yakho konke ukukhuluma komphakathi
- Ukuhlaziywa Kwengqondo
- Ishadi levolumu Yezingxoxo
Intengo:
Inketho yezinsuku eziyi-14 zesilingo samahhala iyatholakala kulandelwa ezinye izinhlelo ezi-3;
- Okomuntu siqu - $ 49 / Inyanga
- I-Professional Premium (abasebenzisi abayi-10) - $ 99 / Inyanga
- U-Professional Max (abasebenzisi abangu-99) - $ 399 / Inyanga
Ithuluzi 2: Yisho
Isisho iyinhlangano yokukhangisa yemithombo yezokuxhumana enika amandla ama-ejensi noma i-Enterprise ukukhulisa ukuqwashiswa kwemikhiqizo yabo nokubheka izikhombisi zabo.
Ngaphezu kwalokho, iyithuluzi lokulalela le-Social Media elibheka noma iliphi igama elingukhiye lomkhiqizo wakho, izimbangi kanye nomkhakha. Futhi kukusiza ukuhlunga okuqukethwe okungafuneki.
Izici:
- Ukuqapha Imidiya Yezenhlalo
- Ukushicilelwa Kwezindaba Zomphakathi
- Ukuhlaziya Ukuncintisana
- Izaziso ze-Boolean (Ngecebo Lebhizinisi)
Intengo:
Uhlelo Lamahhala luyatholakala
- ISilo - $ 25 / Inyanga
- Starter - $ 83 / Inyanga
- Ibhizinisi - $ 600 + / Inyanga
Ithuluzi 3: I-Agorapulse
Elinye ithuluzi lokuphatha imithombo yezokuxhumana elehlukile i-Agorapulse. Ngezinketho eziningi zokushicilela, leli thuluzi liyakusiza thumela okuqukethwe okulungile ngesikhathi esifanele.
Ungahlanganisa yonke ingxoxo endaweni eyodwa ie kubhokisi lokungenayo elilodwa. Ngomsizi webhokisi lokungenayo ozenzakalelayo, imilayezo noma imibuzo ebalulekile ingahlungwa bese ithunyelwa kwizithunywa ezifanele.
Izici:
- Ukusabalala okugcwele kwako konke ukuphawula kwezikhangiso
- Usizo lokungenayo lwebhokisi lokungenayo
- I-CRM eyakhelwe ngaphakathi ukulandela abalandeli
- Ukuhleleka okuvumayo kokuqukethwe okuzoshicilelwa
Intengo:
- Inokukhethwa kwesivivinyo samahhala sezinsuku ezingama-28 ezilandelwa ngokuhlukahluka kwentengo kusuka ku- $ 89 / Inyanga kuya ku- $ 459 / Inyanga
Free Social Media Monitoring Tool 4: Famm.io
Famm.io is a social media monitoring service that lets you track & monitor your brand’s invaluable insights on every social media site and manage your company’s reputation.
Famm.io can track millions of pages from social media, blogs, and forums to news sites & online journals to provide you with authentic data. Plus, you can also research influencers for better marketing strategies.
Izici:
- Landelela konke okukhulunywa kukho konke okuthunyelwe
- Reply to every question & query on any site from one place
- Finyelela kubathonya bemithombo yezokuxhumana
- Ukulinganisa kokusebenza
Intengo:
- Uhlelo Olubalulekile - $ 29 / ngenyanga
- Uhlelo Lwesazi - $ 99 / ngenyanga
- Enterprise Plan - $ 159 / ngenyanga
Free Social Media Monitoring Tool 5: I-SocialPilot
I-Social Pilot iyithuluzi elinezici ezifanayo neka-Agorapulse. Leli thuluzi kukusiza ukuthi uhlaziye amaphethini wokukhula ukuze uhlanganyele nezithameli ezikhulu futhi uthole nabathonya abahamba phambili abangaheha izethameli egameni lakho.
Izici:
- Powerful Social Media Analytics (For Pinterest, Facebook, Instagram, Twitter, Linkedin & Google My Business)
- I-RSS ifaka i-automation
- Ukuhlela Okuningi
- Thumela ku-Facebook ngqo kwi-Social Pilot's Dashboard
Intengo:
Izinketho zesivivinyo sezinsuku eziyi-14 ezilandelwa
- Umsebenzi - $ 25 / Inyanga
- Iqembu Elincane - $ 41.66 / Inyanga
- Isikhungo - $ 83.33 / Inyanga
Free Social Media Monitoring Tool 6: I-Hootsuite
IHootsuite ngenye ipulatifomu yokuphatha imithombo yezokuxhumana yokulandelela imidiya yezenhlalo njengengxenye yayo. Leli thuluzi kukusiza ukuthi useshe ngegama eliyisihluthulelo, i-hashtag noma indawo. Futhi iqukethe izinhlelo zokusebenza zokuqapha ezivumela ukwenza konke - kusuka ekubukezeni izilinganiso zeziza kuya ekuhlaziyweni kwemizwa.
Izici:
- Ungahlela ukusakazwa komphakathi okungenamkhawulo
- Gada ngegama elingukhiye noma Indawo
- Buyekeza isilinganiso sesayithi
Intengo:
- Isivivinyo sezinsuku ezingama-30 samahhala siyatholakala
Free Social Media Monitoring Tool 7: I-Mediatoolkit
Elinye ithuluzi lokuqapha imithombo yezokuxhumana ehlukahlukene lebhizinisi yiMediatoolkit. Lokhu kukuvuma mayelana nakho konke ukuphawula okukodwa, ama-hashtag noma ukukhuluma ngawe nge-inthanethi emhlabeni wonke.
Abakhaseli bewebhusayithi basebenza nge-24 × 7 ukuthola konke ukushiwo kwezenhlalo okuvela kunoma yimuphi umthombo emhlabeni noma nganoma yimiphi amaphrofayli avela ku-Instagram, Twitter, Foramu noma kuma-blog.
Izici:
- Iyahambisana nokuqapha kunoma yiluphi ulimi
- Ukuhlunga okuhle kakhulu ngendawo, ulimi, ukusesha kwe-boolean, omaki, njll
- Real-Time Alerts & mobile notifications
- Isitoreji sedatha esingenamkhawulo
- Khiqiza imibiko yangokwezifiso ye-PDF noma ye-Excel
Intengo:
- Isivivinyo sezinsuku eziyi-14 ezitholakala ngemuva kwalokho amanani aqala kusuka ku- $ 117 / Inyanga
Free Social Media Monitoring Tool 8: Umbiko Wezenhlalo
As the name suggests, this website helps you with social monitoring in an organized manner. It works with a pattern of 3 basic directors: Analysis, Comparison & Execution.
Ukuhlaziywa - Ithola yonke imininingwane yakho
Ukuqhathanisa - Kubheka ama-akhawunti amaningi womphakathi futhi kuhlobene nayo yonke idatha nebhizinisi lakho
Ukubulawa - Kukhiqiza umbiko oyifisayo futhi uphathe ubuqiniso beklayenti
Izici:
- Phatha ama-akhawunti amaningi
- Kwenziwe ngezibonisi zokulungiselela ezisetshenziswayo ezisetshenziswayo
- Faka amalungu eqembu angenamkhawulo kuphrojekthi
- Landelela Imishwana nama-hashtag
- Intengo esebenza ngempumelelo
Intengo:
- Isivivinyo sezinsuku ezingama-30 samahhala ngemuva kwalokho amanani aqala kusuka ku- $ 49 / Inyanga
Free Social Media Monitoring Tool 9: Ama-Socialbakers
Leli ithuluzi lokulalela lokuxhumana lomphakathi eligxile kakhulu ekuhlaziyweni kwemizwa. Njengawo wonke amanye amathuluzi wokuqapha imidiya, lokhu kukusiza futhi ukulandelela izingxoxo zomkhiqizo wakho ku-inthanethi yonkana. Futhi ifakwe amathuluzi amaningi wamahhala ongakwazi ngawo ukulandela umkhondo wethonya, imephu ye-Persona, njll.
Izici:
- Ukuhlaziywa Kwengqondo
- Sesha abanethonya futhi ubhale kuhlu olufushane
- Thola izithikamezo zabalandeli abungamanga
- Nyusa umkhiqizo wakho kwizithameli ezintsha
Intengo:
- Isu samahhala siyatholakala
Free Social Media Monitoring Tool 10: I-Smart Moderation
Ufuna ithuluzi elingakusiza ekuqedeni ukuphawula okungalungile, nansi. I-Smart Moderation ikusiza ekutholeni futhi ususe ngokuzenzakalelayo konke ukuphawula okungekho emthethweni, ama-troll kanye nogaxekile ngokuchasene newebhusayithi noma ibhizinisi lakho.
Lokhu kuvikela isithunzi sakho ku-inthanethi nokuthi naku-24 × 7. "Yithuluzi nje olifunayo lokugcina isithombe sakho online."
Izici:
- Ukuhlaziywa okungu-24 × 7 kwamazwana angafanele
- Sula imibono eyonakalisayo yomkhiqizo kungakapheli umzuzu
- Easy ukusebenzisa
Intengo:
- Isivivinyo samahhala sitholakala ngemuva kokuthi uhlelo olusisekelo luqala kusuka ku- $ 99 / Inyanga
Free Social Media Monitoring Tool 11: KUKU.io
Ukuba nebhizinisi elincane noma iqembu lokukhangisa ngaphakathi, leli yithuluzi elifanele labaphathi bakho bezokuxhumana. Lapha ungaphatha ukuhlelela ukuthumela, ukumaketha nokuhlaziya ama-akhawunti amaningi wemidiya yomphakathi. Iyithuluzi lokuphatha imithombo yezokuxhumana elisekelwa amafu.
Izici:
- Ipulatifomu evumelana nomsebenzisi
- Landela amazinga okukhula kwabalandeli
- Usekela inethiwekhi yezokuxhumana ayi-10
Intengo:
- Isivivinyo sezinsuku eziyi-14 samahhala esilandelwa uhlelo lwe- $ 7 / Inyanga yomuntu ngamunye
Free Social Media Monitoring Tool 12: I-Vista Social
Vista Social is a modern, all-in-one social media management tool that’s perfect for agencies and brands.
The platform is packed with unique and powerful features that help agencies execute and streamline their social media marketing campaigns with as little effort as possible–while yielding tremendous results.
Izici:
- Direct publishing
- Highly customizable reports
- Ukuhlelela Okuthunyelwe
- Ama-Analytics
- Ukuphathwa kokubuyekezwa
Intengo:
- Free: 1 User | 3 Social profiles
- Pro: $3 per month per social profile: Unlimited users | Unlimited profiles
Free Social Media Monitoring Tool 13: Ukhiye
I-Keyhole iyithuluzi lokulandela i-hashtag elithuthukisiwe ngokukhethekile ku-Facebook, Instagram, Youtube kanye ne-Twitter. Ithuluzi lokuqapha ezenhlalo womabili ama-Agency kanye namabhizinisi ngokuwasiza ukulandelela izingxoxo kanye nabancintisana nabo online.
Kwenziwani- Ukuqapha Umkhankaso, Ukukhangisa, Ukuqashwa Kwamabhizinisi, Ukuqalwa Kwemikhiqizo Nezinkampani.
Izici:
- Ukuhlaziywa kweHashtag
- Ukuqapha igama elingukhiye
- Ukuqapha i-akhawunti yemidiya yenhlalo
- Ithola idatha yomlando kusuka ku-twitter
Intengo:
- Inikeza isivivinyo sezinsuku eziyi-7 ngemuva kwalokho uhlelo lochwepheshe luqala kusuka ku- $ 179 / Inyanga
Free Social Media Monitoring Tool 14: Ukuhluma Komphakathi
social media monitoring tools:
I-Sprout Social inikezela ngesisombululo esisodwa sokuphendula sayo yonke imibuzo yokuphatha imithombo yezokuxhumana kusuka ekuqapheliseni idumela lakho lomphakathi kuya ekuthatheni izinqumo zamasu ukufinyelela izethameli eziphezulu. Landela izingxoxo ngomkhiqizo wakho bese ulalela imibono eqotho ukuze insizakalo yakho ithuthukiswe ngokufanele.
Izici:
- Ukukhishwa kwedatha yomlando, eqhubekayo neyesikhathi sangempela
- Ukuhlaziywa kwegama elingukhiye lokucabanga nokulinganisa
- Ukulandelela kwe-Hashtag
Intengo:
- Isivivinyo sezinsuku ezingama-30 samahhala esitholakala silandelwa yipulani ejwayelekile yama- $ 99 kumsebenzisi / Inyanga ngayinye
Free Social Media Monitoring Tool 15: I-Alerti
"Qaphela, kukhona okungahambi kahle!" Le software yenza umthelela ofanayo njengoba kwenza lo musho. I-Alerti yisoftware ekusiza ukugcina isithunzi sakho online:
- Thola ingxoxo yamakhasimende mayelana nebhizinisi lakho kanye nabancintisana
- Susa yonke imininingwane ewusizo
- Thatha isinyathelo kuwo bese ugcine isithombe sakho
Izici:
- Ukuqoqwa nokuhlaziywa kwezibuyekezo
- Kulula ukumisa futhi usethe
- Landelela ama-akhawunti wezimbangi zakho
Intengo:
- Isivivinyo sezinsuku ezingama-30 samahhala siyatholakala (Futhi inketho yecebo lamahhala)
Isiphetho
Ukulalela lokho abantu abakushoyo ngomkhiqizo wakho kubonakala kukuhle ukuphatha kahle esikwelaneni kuya empumelelweni yebhizinisi lakho. (ngoba ukubabulala akuyona inketho)
Ngingancoma I-Smart Moderation as one of the best social media monitoring tools. It has the best feature of kusulwa okuphawulayo. Noma kunjalo, kuya ngokuthi uwasebenzisela ini ngempela la mathuluzi.
Ingabe la mathuluzi awusizo ukuqapha nokugcina izinga lebhizinisi lakho noma lomkhiqizo? Yikuphi futhi kanjani? Sazise esigabeni sokuphawula ngezansi…