IONOS Review: Features are Awesome, but what about Uptime?

What is IONOS Hosting?

I like to think of IONOS as the hidden giant of the hosting wrâld.

This seems to be the case for America, at least—most people who aren’t familiar with hosting have taken only a few cursory looks and know more about GoDaddy and Bluehost.

Despite that, IONOS is one of the largest hosting providers in the world: they service more than 8 million customers and 12 million domains.

Perhaps it’s because IONOS is mainly centered in Europe, but nonetheless, it has a massive reach.

Although IONOS has been around since 1988—which is incredibly old in internet company terms—it hasn’t stopped growing.

In fact, they just recently changed their brand name to IONOS, reflecting a new integration with the cloud.

Dat hoe presteart dizze ferburgen titan?

Is it genuinely outcompeted by the other famous names in hosting, or does it quietly dominate?

This review will speak from my experience and knowledge of the hosting landscape.

By the end of it, we’ll know how well IONOS really measures up.

Please note that: IONOS sells a ton of products, but for now I’ll be focusing on their hosting products—and of those, their dielde opsjes foar webhosting.

IONOS: Cons

Jo miskien wite dat ik earst mei it minne nijs wol begjinne. Sûnder fierder gedoch…

One thing I have disliked with IONOS is a recent change they’ve made to their pakketten foar webhosting.

De prizen binne sawat itselde, mar se hawwe no wichtige funksjes per pakket dan earder.

This is not to say they’re poorly stocked products: I find them still well-featured plans with great pricing.

Se brûkten gewoan better, wat in bytsje frustrearend.

One other word on features: while everything is fine, IONOS doesn’t tie its website builder nei syn opsjes foar webhosting.

This is unfortunate because many users would like to have a one-stop-shop.

Jo kinne betelje om de webside bouwer te hawwen, mar as jo dat dogge, nimt de priis fan hosting ta nei de 'normale' priis fan pakketten foar webhosting dy't al bouwers omfetsje.

Additionally, IONOS is not the easiest to use platform.

I don’t think it’s severely tricky, but the layout and user interface can take a little bit of time to get used to.

Uteinlik is har klanttsjinst midsmjittich.

Their staff are the most helpful and responsive, but only on the phone. Getting ahold of reps via live chat is very difficult–sometimes I wonder if IONOS even has a live chat system.

Derneist ûntbrekt har ynformaasje op 'e side nochal.

Minsken kinne de antwurden net krije dy't se nedich binne, mar it kin frustrerender wêze om nei har te kommen.

These flaws are hardly major, but they are nuisances. It will depend on what you, the potential buyer, want out of IONOS.

If you just need cheap hosting and don’t care much about having the web builder included, then IONOS might be in geweldige opsje.

If not, it’s still not a bad option but might be less appealing.

IONOS: Pros

But hey, those really are not serious issues. IONOS has managed to be such a hosting giant because it still brings a lot to the table.

Despite the downgrade mentioned above in features for web hosting packages, they’re still well featured.

De entry-level tier krijt noch in soad mear akkomodaasjes dan strikt needsaaklik binne foar lytsere siden, en tsjin in geweldige priis.

Just because it used to be better doesn’t mean it’s bad now—especially relative to other web hosting packages, IONOS’s web hosting options are still a great deal.

Derneist, har wolk en tawijde hostingpakketten biede ek goede deals.

Se binne net útsûnderlik goedkeap, mar se binne noch altyd op 'e medium oant legere kant mei in goed bedrach fan boarne-allocaasjes.

Foar safier't it gebrûk maklik giet, is it wier dat it net nûmer ien is.

Ik twifelje lykwols noch oan dat jo jo hier soene lûke en alles besykje wolle - it is allinich relatyf lestich, mar yn 'e praktyk meast goed.

En hoewol har hostingprodukten in bytsje mear ferfelend binne, is har website builder is like maklik te brûken as de bêste fan har.

Although the on-site information is lacking, their representatives are helpful.

Harren resinte funksje om elkenien fergees in opsjonele persoanlike adviseur te jaan is frij unyk en nuttich.

Finally, we’ve had reasonably strong uptime scores with them.

Net de bêste, mar noch altyd op it boppeste ein. Us responstiden binne net de bêste, mar ek signifikant better dan in protte oare grutte hosting-sites dy't wy hawwe brûkt.

All in all, IONOS really is offering a lot.

It is noch heul goed featured en foar moai rinnende prizen.

Se bringe goede uptime en sterke responstiden sûnder bekostiging te offerjen, en dat is in grutte winst.

IONOS: Pricing

No't jo de algemiene goede en minne punten hawwe heard, litte wy ris nei dat earste punt fan soarch besykje - de kosten.

De betsjutting fan 'e sifers wurdt fansels beynfloede troch al it oare oer it produkt, mar earst dingen earst ...

For shared web hosting, IONOS offers three packages (unusually named).

Saaklik is it earste tier, en it giet foar $ 1 per moanne foar it earste jier en fergruttet nei $ 8 in moanne it twadde jier.

Pro is it earste jier $ 5 en ferdûbelt dan nei 10 $.

De ekspert is foar it earste jier $ 9 en nimt dan ta nei 14 $.

Dizze prizen binne maklik ûnder de goedkeapste dy't jo kinne krije foar dielde webhosting, teminsten foar de earste termyn.

Beyond that first year, the price increase is dramatically proportionate to the initial pricing, but only for the first plan. Even then, it’s still a standard renewal price.

Aside from that, IONOS has cloud hosting, dedicated hosting, VPS hosting, and WordPress hosting.

wolk hosting begjint by $ 15 in moanne mei Cloud Hosting M. Cloud Hosting L is it twadde plan en giet foar $ 25 in moanne. De tredde tier, Cloud Hosting XL, is $ 35 per moanne en de fjirde tier is Cloud Hosting XXL op $ 65 in moanne.

Wolkehosting is net krekt goedkeap, mar it is ek net djoer - it is mear yn 'e midden as wolkehosting giet. D'r binne goedkeaper opsjes, mar dit is noch yn in frij normaal berik.

En lykas besprutsen, dielde webhosting is grif oan 'e goedkeapere kant.

Dedicated hosting with IONOS has a couple options: HDD (Hard Drive Disk) or SSD (Solid State Drive).

Good to know they’re not out of date, but the SSD options are a little pricier as you probably can guess.

Dedicated hosting mei HDD's begjint by $ 50 in moanne foar de earste trije moannen, en dan nimt de priis ta $ 70 in moanne.

Dit bliuwt trochgean nei $ 60 per moanne foar it twadde tier, dan $ 90, en op it lêst $ 120 (allegear foar de earste trije moannen, mei $ 20 priis springt dernei).

Dedicated hosting mei SSD's begjint mei $ 55 per moanne, dan $ 70, dan $ 120, en op it lêst $ 150 (dit alles binne de prizen fan 'e tiers foar de earste trije moannen, dy't dan $ 20 sille ferheegje nei de begjinperioade).

All things considered, IONOS makes its SSD opsjes pretty attractive with minimal price increases.

I consider that a strong point, though the latter two dedicated hosting tiers see a more significant price increase. Overall, dedicated hosting is pretty normally priced.

VPS-hosting is exceptionally cheap—three plans go from $5 to $30 for the first 12 months.

In fjirde opsje lit jo de earste 1 moannen $ 6 per moanne betelje. It springt nei $ 30 per moanne om't it "ekstra grut" is, mar dat is noch in heul betelbere VPS-hostingplan.

Uteinlik begjint WordPress-hosting by $ 1 in moanne (foardat it ferheget nei $ 9), giet dan nei $ 5 in moanne, en as lêste, de tredde tier is $ 9 in moanne.

Dit binne wat fan it bêste WordPress-hostingprizen Ik haw ea sjoen - wy komme koart nei de funksjes, mar dit is gewoan yndrukwekkend.

Dat is dat!

In sum, IONOS doesn’t have any overpriced products.

Se hawwe dingen hâlden binnen in leech oant middelgrutte prysklasse (foaral foar dielde webhosting, en WordPress hosting, dat is ien fan 'e meast betelbere opsjes dy't der binne).

IONOS: Features

Mei gemiddelde oant legere prizen is it maklik om soargen te meitsjen oer funksjes.

Wy soene typysk ferwachtsje dat in legere priis fermindere funksjes betsjuttet, of fermindere prestaasjes, as wat fan dy aard.

This is especially true for IONOS’ web hosting packages, which are cheap even for web hosting standards.

Does IONOS manage to offer a competitive package of tools, without sacrificing too much?

Is it just popular for its price, or does IONOS give its millions of customers something useful?

Diele webhosting is ferrassend goed te sjen foar it begjinnen mei in dollar per moanne.

De earste tier is it bêste foar ien side, mar it komt mei 100 GB opslach, 25 databases (1 GB SSD), en 25 e-postakkounts.

D'r is foar it earste jier in fergees domein, en sil yn earste ynstânsje prestearje op "nivo 1."

It "nivo" yn nivo 1 ferwiist nei jo PHP-ûnthâldlimyt en jo RAM-opslach - wêrtroch hoefolle besikers jo side op in gegeven momint kinne romte hawwe.

Nivo 1 betsjut spesifyk 512 MB PHP-ûnthâld en 2.5 GB RAM, dy't tegearre "sawat 100 besikers per minuut kinne ferwurkje."

Dat is prima foar de lytste brûkers dy't gewoan persoanlike blogs / sites ûnderhâlde, mar foar elkenien dy't ferwachtet miskien mear besikers om ien of oare reden te behanneljen, mar gjin enoarme ferheging fan funksjes nedich hat, soe ik foarstelle om te upgraden nei hegere nivo's (jo kinne gean op nei 5, dat soe goed moatte).

Wat de oare dingen oanbelanget, is in fergees domein dat mar in jier duorret net ûngewoan, mar in bytsje ferfelend - guon oare hostingbedriuwen omfetsje in fergese domein sels nei it earste jier.

25 email accounts are quite a lot—it’s not uncommon to get only 1 or 5 for entry-level packages.

Hegere tiers fan opsjes foar webhosting kinne signifikant mear opslach meitsje (respektivelik 250 GB en 500 GB foar de lêste twa plannen), folle mear databases (100 en 500), e-postakkounts (100 en 500), hegere initial prestaasjesnivo's (nivo 2 en 3) , en binne optimalisearre foar in grutter oantal websides (oant 5 en oant 50).

Alle pakketten foar webhosting krije ek in SSL-sertifikaat, dy't killer is foar in opsje fan $ 1 de moanne, mar te ferwachtsjen foar alles heger.

While I think IONOS has made its first two web hosting plans pretty well featured, especially proportionate to price, I have a couple of issues.

It domein is foar it earste jier allinich fergees foar alle trije plannen, wat ik tink spitich, mar net ûnredelik.

Ik tink dat ûnbeheinde opslach beskikber wêze moat fanôf it twadde tier omheech, en as net, dan teminsten de tredde.

It bedrach fan tastiene e-postakkounts is prima, mar koe heger wêze.

These aren’t unreasonable, by the way: as recently as a couple of months ago, IONOS’ pricing allowed for 500 email accounts for the first tier.

De twadde tier omheech soe unbeheind opslach krije, unbeheinde websides, ûnbeheinde databases, en ûnbeheinde e-post akkounts.

From that perspective, IONOS’s webbehear hat eins in aardich wichtige nedgradering ûndergien yn 'e funksjesôfdieling.

Hâld der rekken mei dat de prizen itselde wiene - eins in pear sinten goedkeaper.

Ien lêste klacht oer webhosting: de webside bouwer is net opnommen.

De measte webhostingpakketten fan oare bedriuwen omfetsje side-bouwers, mar se binne djoerder.

Suppose you purchase IONOS’ cheap hosting and its website builder. In that case, you’ll be paying a price close to a hosting package that includes a builder with other companies.

It’s not a major concern. Some people might just be looking for affordable, decent web hosting—in that case, IONOS will still be a fine option.

De earste tier fan WordPress hosting, dy't $ 1 per moanne is, is faaks aardich basis (25GB SSD-opslach, 10 e-postakkounts, ensfh.). Mar foar guon minsken sil it gewoan wêze, en in fantastyske priis.

De folgjende twa tiers binne yn it typysker berik fan WordPress-hostingprizen mar se offerje net folle yn 'e funksjesôfdieling, wat aardich yndrukwekkend is.

Hoe dan ek, wolkhosting en tawijd hosting binne beide goed te sjen. De akkommodaasjes (yn termen fan opslach, RAM, ensfh.) Binne aardich ridlik tier per tier, en de prizen binne heulendal net min.

Eartiids is it SSD-opsje fan tawijd hosting is in aardich goede deal.

Ik soe dat sizze Wolkom hosting and dedicated hosting remain solid solutions feature-wise for IONOS. Nothing extraordinary, but just fine.

VPS-hosting is perfoarst oan 'e mear betelbere kant, en hoewol ik tink dat d'r mear boarnen kinne wurde tawiisd oan de hegere tiers, meitsje de prizen it lestich om te klagen.

I also don’t think it’s fair to say IONOS’ web hosting packages lack features.

They’re still pretty good deals relative to the competition: cheap with a lot allocated for surprisingly low prices. Unfortunately, they used to be better dealt with such a short time ago.

So overall, IONOS offers a lot of products that are either normally priced or more affordable than the norm, without sacrificing too many features.

It is lestich in bedriuw te finen dat safolle goede deals leveret.

Maklik te brûken

So we’ve now established that IONOS has pretty good pricing and a solid assortment of features and accommodations per hosting package.

Is it lykwols maklik te brûken?

Is this where IONOS has a major flaw?

IONOS isn’t difficult to use, but it could be easier.

I usually find all hosting companies are approximately easy to use—most have figured out the gist of making a simple and streamlined dashboard, control panel, website builder, etc.

IONOS’s dashboard is a bit chaotic. Navigating it is something you can get used to, but I wouldn’t call it intuitive.

Ik tink dat it kontrôlepaniel dingen frijwat rjocht krijt.

I haven’t talked about IONOS’s website builder because it’s separate from its hosting products, but the website builder is an example of  IONOS providing easy-to-use, intuitive software.

Hosting is fansels net itselde as it oanpassen fan in webside, dat jo foaral te krijen hawwe mei mear technyske dingen.

I think the problem with IONOS here isn’t that it’s difficult to use, because it’s not. It’s not appealing to use at all times, and that is unfortunate.

Nonetheless, I don’t think IONOS will present many difficulties to its customers generally speaking.

Customer Support

While IONOS’s ease of use isn’t as top-notch as the standard in hosting, there’s something else that compounds ease of use in giving you a satisfactory experience.

IONOS’ customer support is pretty good overall.

Taken by itself, I wouldn’t have much to complain about. Knowing  IONOS’s immensity as a hosting company does make me wonder if perhaps more could be done in the way of customer support.

Earst omheech: de mooglikheid om direkte fertsjintwurdigers te kontaktearjen.

IONOS offers the same options that are standard in the industry: 24/7 phone support and 24/7 live chat…sort of.

Surprisingly, IONOS doesn’t offer a ticketing system, but its live chat works like a cross between the two.

Dit is gjin heul merk tsjin har.

Hoewol ik tink dat se in ticketingsysteem koenen betelje en / of in tagonklik live chat meitsje, wat frijwat standert is, is it net it ein fan 'e wrâld.

It hat my lykwols wat frustraasjes jûn.

Hoe dan ek, ik haw har klantstipepersoniel aardich nuttich fûn. Se binne net de bêste ûnderfiningen dy't ik ea hân haw, mar se binne faker dan net behelpsum, en binne hast altyd responsyf.

De klacht dy't ik haw is dat se somtiden ûnberikber kinne wêze.

Technysk hawwe se personiel beskikber foar kontakt online, mar elke kear as ik haw besocht har te berikken, bin ik oanhâldend rjochte en trochferwiisd nei ferklearjende artikels, net nei kontaktsiden / knoppen.

I’m not sure if their website design is just poor or haven’t updated in a while and forgot to say they do not have reps available online.

Hoe dan ek, reps oer tillefoanstipe wurkje just goed, mar it is heul frustrearjend om in rep te krijen foar online petearen.

Secondly: on-site information. IONOS has a helpsintrum (in kennisbasis, sa't it faaks bekend is).

I actually find their help center lacking. Every article on there is helpful, but they’re just aren’t enough.

They also have a IONOS Mienskip.

It is yn prinsipe in forum. D'r binne nochal wat forums robúster en libbend by oare hostingbedriuwen. Op 'e nij is goed materiaal der, mar net genôch.

Eins liket it my krekt as it helpsintrum - ik tink hast dat se gewoan artikels moatte nimme fan har Community-pagina en se yn in útwreide helpsintrum pleatse.

While this means IONOS’ customer support is so far lackluster, there is a hidden treat: the Personal Consultant feature.

At no cost, any customer can “activate” a IONOS Personal Consultant.

Yn myn ûnderfining is it net geweldig oars as it hawwen fan in goed live chat, mar jo kinne de Persoanlike Consultant dochs brûke om dingen gâns te rapperjen.

Ik priizgje se foar it meitsjen fan in funksje lykas dizze fergees.

In all, IONOS has okay customer support.

Harren personiel is behelpsum en responsyf, en de funksje foar persoanlike konsultanten is aardich - mar live chat is net ien of heul lestich te berikken.

The online informational resources are helpful but should be expanded considerably, especially considering IONOS’ massive user base.

Do we recommend IONOS?

Litte wy no alles allegear byinoar sette!

IONOS is a complex service, with quite a few flaws but plenty of positives to make up for them.

De priisstelling is yn it foarste plak poerbêst.

The most expensive packages IONOS offers are on-par with all the rest of its competition and are usually about as well-featured.

IONOS offers genôch funksjes for price points that are lower than comparable products from other companies.

Its shared web hosting indeed used to be a better deal, but it’s still a very good deal now.

In fact, IONOS’s VPS, WordPress, and shared web hosting options are among the best deals I’ve seen.

Aside from that, I do wish their on-site resources could be more comprehensive. IONOS isn’t too difficult to learn, but it could be easier, and better customer support would help mitigate that.

Gelokkich binne har fertsjintwurdigers fan klanttsjinsten aardich solide (as jo fan har kinne krije), en de funksje Personal Consultant is frij cool.

Op it lêst haw ik mei har aardich goede uptime en responstiid hân - foar de priis is it frij yndrukwekkend.

I would say that flaws aside, IONOS offers some of the beste dingen around and has for a long time.

If you’re unsure, I would suggest looking for what you want by the features and resources first—you’ll probably find IONOS has a price for what you want that’s pretty hard to beat.