IONOS Review: Features are Awesome, but what about Uptime?

What is IONOS Hosting?

I like to think of IONOS as the hidden giant of the hosting lalolagi.

This seems to be the case for America, at least—most people who aren’t familiar with hosting have taken only a few cursory looks and know more about GoDaddy and Bluehost.

Despite that, IONOS is one of the largest hosting providers in the world: they service more than 8 million customers and 12 million domains.

Perhaps it’s because IONOS is mainly centered in Europe, but nonetheless, it has a massive reach.

Although IONOS has been around since 1988—which is incredibly old in internet company terms—it hasn’t stopped growing.

In fact, they just recently changed their brand name to IONOS, reflecting a new integration with the cloud.

O lea la, faʻafefea ona faatino lenei titanana natia?

Is it genuinely outcompeted by the other famous names in hosting, or does it quietly dominate?

This review will speak from my experience and knowledge of the hosting landscape.

By the end of it, we’ll know how well IONOS really measures up.

Please note that: IONOS sells a ton of products, but for now I’ll be focusing on their hosting products—and of those, their faʻasoa luga o le 'upega tafaʻilagi filifiliga.

IONOS: Cons

Atonu e te iloa ou te fiafia e amata i le tala leaga muamua. Aunoa ma se isi faʻatuatuaga

One thing I have disliked with IONOS is a recent change they’ve made to their 'upega tafaʻilagi afifi.

O tau foi e tutusa lelei, ae o loʻo iai nei a latou faʻailoga taua i le afifi nai lo le taimi muamua.

This is not to say they’re poorly stocked products: I find them still well-featured plans with great pricing.

Na latou masani ona sili atu, lea e le fiafia tele.

One other word on features: while everything is fine, IONOS doesn’t tie its tufuga website i lana 'upega tafaʻilagi talimalo filifiliga.

This is unfortunate because many users would like to have a one-stop-shop.

E mafai ona e totogia ia i ai le 'upega tafaʻilagi tufuga, ae afai e te faia lena mea, ona faʻateleina lea o le tau o le talimalo i le' masani 'tau o' upega tafaʻilagi talimalo afifi e aofia ai tagata fausiaina muamua.

Additionally, IONOS is not the easiest to use platform.

I don’t think it’s severely tricky, but the layout and user interface can take a little bit of time to get used to.

I le iuga, o latou tagata faatau auaunaga e le mafaufau lelei.

Their staff are the most helpful and responsive, but only on the phone. Getting ahold of reps via live chat is very difficult–sometimes I wonder if IONOS even has a live chat system.

E le gata i lea, a latou luga o le 'upega tafaʻilagi faʻamatalaga e leai se mea.

E le mafai e tagata ona maua ni tali latou te manaʻomia, ae atonu e sili atu le le fiafia i lo latou oʻo atu ia i latou.

These flaws are hardly major, but they are nuisances. It will depend on what you, the potential buyer, want out of IONOS.

If you just need cheap hosting and don’t care much about having the web builder included, then IONOS might be se filifiliga sili.

If not, it’s still not a bad option but might be less appealing.

IONOS: Pros

But hey, those really are not serious issues. IONOS has managed to be such a hosting giant because it still brings a lot to the table.

Despite the downgrade mentioned above in features for web hosting packages, they’re still well featured.

le ulufalega-tulaga muamua O loʻo maua pea le tele o fale talimalo nai lo matua manaʻomia mo nofoaga laʻititi, ma se tau tele.

Just because it used to be better doesn’t mean it’s bad now—especially relative to other web hosting packages, IONOS’s web hosting options are still a great deal.

E le gata i lea, o lona ao ma tuuto talimalo afifi ofo atu lelei taulima.

Latou te le masani tele tau, ae o loʻo latou i ai pea i le ogatotonu agai i lalo itu ma se lelei tele o punaoa faʻasoasoaina.

E tusa lava pe a faʻafaigofie le faʻaaogaina, e moni e le numera tasi.

Ae ui i lea, ou te masalosalo lava o le tosoina lou lauulu i le taumafai o se mea e faia ai - e na o se mea faigata tele, ae i le faiga sili ona lelei.

Ma a o latou talimalo oloa ua fai si faʻatopetope, latou tufuga website e faigofie e faaaoga e pei ona sili ona lelei o latou.

Although the on-site information is lacking, their representatives are helpful.

Latou talu ai nei vaega o le tuʻuina atu i tagata uma se filifiliga le tagata lava ia faufautua mo le saʻo e matua ese lava, ma aoga.

Finally, we’ve had reasonably strong uptime scores with them.

E leʻo le sili, ae o loʻo iai lava ile pito i luga. O matou tali taimi e le sili ona lelei, ae sili atu foi lelei nai lo nai isi tele nofoaga talimalo ua matou faaaogaina.

All in all, IONOS really is offering a lot.

O loʻo taʻuleleia pea ma mo aulelei tau talafeagai.

Latou te aumaia lelei le taimi faʻatulagaina ma malolosi taimi tali e aunoa ma le ositaulagaina o le gafatia, ma o le manumalo tele lea.

IONOS: Pricing

O lenei la ua e faʻafofogaina le aotelega o le lelei ma mea leaga, tatou vaʻai muamua i le mea muamua lena ua popole ai - le tau.

O le uiga o fuainumera e mautinoa e aafia i isi mea uma e uiga i le oloa, ae muamua mea muamua ...

For shared web hosting, IONOS offers three packages (unusually named).

Pisinisi o le tulaga muamua, ma e alu atu mo le $ 1 i le masina mo le tausaga muamua ma e faʻateleina i le $ 8 i le masina i le tausaga lona lua.

Pro e $ 5 mo le tausaga muamua ona faaluaina i le $ 10.

Ole tagata tomai faapitoa e $ 9 mo le tausaga muamua ona faʻateleina lea i le $ 14.

O nei tau e faigofie lava i totonu o le taugofie e mafai ona e mauaina fefaʻasoaaʻiga o upega tafaʻilagi, mo le itiiti ifo mo le taimi muamua.

Beyond that first year, the price increase is dramatically proportionate to the initial pricing, but only for the first plan. Even then, it’s still a standard renewal price.

Aside from that, IONOS has cloud hosting, dedicated hosting, VPS hosting, and WordPress hosting.

ao talimalo amata i le $ 15 i le masina ma le Cloud Hosting M. Cloud Hosting L o le fuafuaga lona lua ma e alu atu mo le $ 25 i le masina. Ole vaega lona tolu, Cloud Hosting XL, e $ 35 ile masina ma le lona fa o tulaga ole Cloud Hosting XXL ile $ 65 ile masina.

Cloud hosting e le taugofie tele ae e le taugata foi - e sili atu i le ogatotonu pei cloud alu. E i ai taugofie filifiliga, ae o loʻo tumau pea i se tulaga masani masani.

Ma e pei ona talanoaina, fefaʻasoaaʻi upega tafailagi o loʻo mautinoa lava i le itu taugofie.

Faʻapaʻiaina le faʻasalalauga with IONOS has a couple options: HDD (Hard Drive Disk) or SSD (Solid State Drive).

Good to know they’re not out of date, but the SSD options are a little pricier as you probably can guess.

O le faʻapaʻiaina o le talimalo ma HDD e amata ile $ 50 i le masina mo masina muamua e tolu, ona sosoʻo ai lea ma le tau ile $ 70 i le masina.

E faʻaauau pea lenei $ 60 i le masina mo le vaega lona lua, sosoo ai ma le $ 90, ma iʻu ai lava le $ 120 (uma mo le tolu masina muamua, ma le tau e $ 20 ua oso atu mulimuli ane).

Talimalo faʻapitoa ma SSDs amata i le $ 55 i le masina, sosoo ai ma le $ 70, sosoo ai ma le $ 120, ma mulimuli ane $ 150 (o mea uma nei o faʻasologa o tau mo le tolu masina muamua, lea o le a faʻateleina le $ 20 pe a maeʻa le vaitaimi muamua).

All things considered, IONOS makes its SSD filifiliga pretty attractive with minimal price increases.

I consider that a strong point, though the latter two dedicated hosting tiers see a more significant price increase. Overall, dedicated hosting is pretty normally priced.

VPS e teuina is exceptionally cheap—three plans go from $5 to $30 for the first 12 months.

O le lona fa filifiliga e mafai ai ona e totogi le $ 1 i le masina mo uluaʻi 6 masina. E oso i le $ 30 i le masina aua e "tele-tele," ae o se mea sili ona taugofie VPS talimalo fuafuaga.

Ma le mea mulimuli, WordPress talimalo amata i le $ 1 i le masina (ae leʻi oʻo i le $ 9), ona o atu lea i le $ 5 i le masina, ma mulimuli ane, o le vaega lona tolu e $ 9 i le masina.

O nisi nei o sili atu le tau o WordPress hosting Ua ou vaai muamua - o le a tatou oʻo atu i foliga i se taimi puʻupuʻu, ae e na o se mea ofoofogia.

Ma o le mea lena!

In sum, IONOS doesn’t have any overpriced products.

Latou tausia mea i totonu o le maualalo i le feololo tau tau (aemaise mo fefaʻasoaaʻi i luga o upega tafailagi, ma WordPress talimalo, o se tasi lea o sili ona taugofie filifiliga i fafo atu).

IONOS: Features

Faatasi ai ma averesi e tuʻuina atu tau, e faigofie ona popole i foliga.

Matou te masani ai i le manatu o le tau maualalo o lona uiga faʻaititia foliga, poʻo le faʻaititia o faʻatino, poʻo se mea o lena ituaiga.

This is especially true for IONOS’ web hosting packages, which are cheap even for web hosting standards.

Does IONOS manage to offer a competitive package of tools, without sacrificing too much?

Is it just popular for its price, or does IONOS give its millions of customers something useful?

Fefaasoaaʻi 'upega tafaʻilagi talimalo e matua maofa lava faʻaalia mo le amata i le tala i le masina.

le tulaga muamua e sili mo le tasi 'upega tafaʻilagi, ae sau ma le 100GB o le teuina, 25 faʻamaumauga (1 GB SSD), ma le 25 tala imeli.

O loo i ai se free domain mo le tausaga muamua, ma o le a amata faʻatino i le "tulaga 1."

O le “Level” i le Level 1 e faʻasino i lau PHP memory tapulaʻa ma lou RAM teuina - lea e faʻatagaina le toʻatele o tagata asiasi lau 'upega tafaʻilagi mafai ona ofi i se taimi tuʻuina.

Ole Level 1 o lona uiga ole 512 MB ole PHP ma le 2.5 GB o le RAM, e mafai faʻatasi e le 100 tagata asiasi ile minute.

E lelei tele mo tagata laititi tagata e na o le faʻaaogaina lava blogs / nofoaga faʻapitoa, ae mo soʻo se tasi e faʻamoemoe e faʻatautaia le tele o tagata asiasi mo soʻo se mafuaʻaga ae e le manaʻomia tele le faʻaopoopoina o uiga, ou te fautua atu ia faʻalelei i tulaga maualuga (e te mafaia agai i le 5, lea e tatau ona lelei).

Ae o isi mea, o se saʻolotoga maua ai na o le tausaga e tasi e le masani ai, ae fai si faʻatupu faʻalavelave — o isi kamupani kamupani talimalo e aofia ai ma se free domain tusa lava pe uma le tausaga muamua.

25 email accounts are quite a lot—it’s not uncommon to get only 1 or 5 for entry-level packages.

Maualuga tulaga o 'upega tafaʻilagi filifiliga filifiliga faʻatagaina mo sili atu teuina teuina (250 GB ma 500 GB faʻatulagaina mo le lua fuafuaga lua), tele isi faʻamaumauga (100 ma 500), imeli tala (100 ma 500), maualuga tulaga muamua tulaga (tulaga 2 ma 3) , ma faʻalelei mo le tele o 'upega tafaʻilagi (i luga i le 5 ma le oʻo atu i le 50).

Uma talimalo afifi maua foi se SSL tusi faamaonia, o le fasioti tagata mo le $ 1 i le masina filifiliga ae e tatau ona faamoemoeina mo mea uma maualuga.

While I think IONOS has made its first two web hosting plans pretty well featured, especially proportionate to price, I have a couple of issues.

O le domain e naʻo fua mo le tausaga muamua mo fuafuaga uma e tolu, ou te manatu e le manuia ae e le talafeagai.

Ou te manatu e le tatau ona avanoa le teuina e faʻasa mai le vaega lona lua agai i luga, ma a leai, ia i lalo ifo o le lona tolu.

Le aofaʻi o faʻatagaina imeli tala e lelei ae mafai ona sili atu.

These aren’t unreasonable, by the way: as recently as a couple of months ago, IONOS’ pricing allowed for 500 email accounts for the first tier.

O le vaega lona lua agai i luga e maua le faʻatapulaʻaina o teuina, leai ni 'upega tafaʻilagi' upega tafaʻilagi, faʻatapulaʻaina faʻamaumauga, ma ni imeli imeli.

From that perspective, IONOS’s web talimalo ua uma ona faia a taua tele downgrade i le vaega matagaluega.

Ia manatua na tutusa lava tau - e iai nai sene taugofie.

Tasi faitioga e uiga i le upega tafailagi 'upega tafaʻilagi: o le' upega tafailagi 'ua le aofia ai.

Tele web afifi afifi mai isi kamupani aofia ai nofoaga fausia fale, ae latou sili atu taugata.

Suppose you purchase IONOS’ cheap hosting and its tufuga website. In that case, you’ll be paying a price close to a hosting package that includes a builder with other companies.

It’s not a major concern. Some people might just be looking for affordable, decent web hosting—in that case, IONOS will still be a fine option.

Polokalame muamua talimalo a le WordPress, o le $ 1 i le masina, e mautinoa lava e matua faigofie (25GB SSD storage, 10 imeli tala, ma isi). Ae mo nai tagata, e saʻo lava, ma se tau manaia.

O le isi vaega e lua o loʻo i ai i le sili atu ituaiga o WordPress talimalo tau ae latou te le ositaulagaina tele i le vaega foliga, lea e sili ona manaia.

Ae ui i lea, ao talimalo ma faʻapitoa talimalo ua faʻaalia uma uma. O le mea e nonofo ai (i tulaga o teuina, RAM, ma isi) e taugofie tele i le tele, ma tau e le leaga i uma.

Ma le isi, o le filifilia SSD tuuto faʻapitoa filifiliga o se mea e sili ona lelei.

Ou te fai atu faapena ao talimalo and dedicated hosting remain solid solutions feature-wise for IONOS. Nothing extraordinary, but just fine.

VPS talimalo e mautinoa lava i luga o le sili taugofie itu, ma ao ou mafaufau e mafai ona sili atu punaoa ua faʻasoaina i maualuga maualuga, o tau e faigata ai ona faʻasea.

I also don’t think it’s fair to say IONOS’ web hosting packages lack features.

They’re still pretty good deals relative to the competition: cheap with a lot allocated for surprisingly low prices. Unfortunately, they used to be better dealt with such a short time ago.

So overall, IONOS offers a lot of products that are either normally priced or more affordable than the norm, without sacrificing too many features.

E faigata ona suʻe se kamupani na te saunia le tele o faʻaalo lelei.

Faʻaaogaina

So we’ve now established that IONOS has pretty good pricing and a solid assortment of features and accommodations per hosting package.

E faigofie e faʻaaoga, e ui lava?

Is this where IONOS has a major flaw?

IONOS isn’t difficult to use, but it could be easier.

I usually find all hosting companies are approximately easy to use—most have figured out the gist of making a simple and streamlined dashboard, control panel, website builder, etc.

IONOS’s dashboard is a bit chaotic. Navigating it is something you can get used to, but I wouldn’t call it intuitive.

Ou te manatu e faʻatino mea saʻo e le pule faʻatonutonu.

I haven’t talked about IONOS’s tufuga website because it’s separate from its hosting products, but the website builder is an example of  IONOS providing easy-to-use, intuitive software.

Talimalo e le tutusa ma le faʻapitoaina o se upega tafailagi, o le mea moni, o lea o le a sili ona e feagai ma sili atu mea faʻapitoa.

I think the problem with IONOS here isn’t that it’s difficult to use, because it’s not. It’s not appealing to use at all times, and that is unfortunate.

Nonetheless, I don’t think IONOS will present many difficulties to its customers generally speaking.

Support tagata e faaaogāina auaunaga

While IONOS’s ease of use isn’t as top-notch as the standard in hosting, there’s something else that compounds ease of use in giving you a satisfactory experience.

IONOS’ customer support is pretty good overall.

Taken by itself, I wouldn’t have much to complain about. Knowing  IONOS’s immensity as a hosting company does make me wonder if perhaps more could be done in the way of customer support.

Muamua luga: o le tomai e faʻafesoʻotaʻi sui.

IONOS offers the same options that are standard in the industry: 24/7 phone support and 24/7 live chat…sort of.

Surprisingly, IONOS doesn’t offer a ticketing system, but its live chat works like a cross between the two.

E leʻo se faʻailoga maoaʻe lea ia i latou.

E ui lava ou te manatu e mafai ona latou mafaia se faʻasologa o pepa ma / poʻo le faia o se avanoa faʻatalanoaga ola, o se tulaga masani, ae le o le iuga o le lalolagi.

Peitai, na avatua ia te aʻu ni faʻanoanoaga.

Ae ui i lea, ua ou mauaina latou tagata faatau lagolago tagata faigaluega fesoasoani tele. Latou te le o ni aafiaga sili na ou oo iai, ae e tele naua nai lo le le aoga, ma toetoe a tali mai i taimi uma.

O le faasee ou te iai o le i ai latou i isi taimi.

I tulaga faʻatekinolosi latou maua tagata faigaluega mo fesoʻotaʻiga i luga ole laiga, ae i soʻo se taimi ou te taumafai e oʻo atu ia i latou, e leʻi taitai ona faʻasino ma toe faʻasino aʻu i ni auiliiliga, ae le o fesoʻotaʻiga i itulau / faʻamau.

I’m not sure if their website design is just poor or haven’t updated in a while and forgot to say they do not have reps available online.

Poʻo le a lava auala, e sili atu ona lelei sui tautua lagolago telefoni, ae e matua le fiafia le taumafai e maua se sui mo luga o le initaneti talatalanoaga.

Secondly: on-site information. IONOS has a fesoasoani fesoasoani (o se malamalama faʻavae, e pei ona masani ona iloa).

I actually find their help center lacking. Every article on there is helpful, but they’re just aren’t enough.

They also have a IONOS Community.

O le mea moni o se fono. E i ai ni nai forums sili malosi ma ola faʻatasi ma isi kamupani talimalo. Toe fai atu, o mea lelei o loʻo i ai, ae le lava.

Ole mea moni, e foliga mai e ogatasi ma le nofoaga fesoasoani ia te aʻu — toeitiiti lava a ou manatu e tatau ona na o a latou tala mai lo latou Community itulau ma tuu i totonu o se faalauteleina nofoaga fesoasoani.

While this means IONOS’ customer support is so far lackluster, there is a hidden treat: the Personal Consultant feature.

At no cost, any customer can “activate” a IONOS Personal Consultant.

I loʻu aafiaga, e le tele ese mai le i ai o se talanoaga ola lelei, ae oe mafai lava faʻaaogaina le Faufautua Patino e faʻavave mea.

Ou te faamalo ia i latou mo le faia o se foliga pei o lenei e leai se totogi.

In all, IONOS has okay customer support.

E aoga ma tali atu a latou tagata faigaluega, ma o le tagata faufautua faʻalelei foliga e sili ona lelei - ae ola talanoaga e leai se mea pe faigata foi ona alu i ai.

The online informational resources are helpful but should be expanded considerably, especially considering IONOS’ massive user base.

Do we recommend IONOS?

Seʻi o tatou tuu faatasi mea uma!

IONOS is a complex service, with quite a few flaws but plenty of positives to make up for them.

O lona tau e sili ona lelei, muamua o mea uma.

The most expensive packages IONOS offers are on-par with all the rest of its competition and are usually about as well-featured.

IONOS ofo tele foliga for price points that are lower than comparable products from other companies.

Its shared web hosting indeed used to be a better deal, but it’s still a very good deal now.

In fact, IONOS’s VPS, WordPress, and shared web hosting options are among the best deals I’ve seen.

Aside from that, I do wish their on-site resources could be more comprehensive. IONOS isn’t too difficult to learn, but it could be easier, and better customer support would help mitigate that.

Mea e laki ai, oa latou tagata tautua e fai ma sui o loʻo mautu lava (pe a fai e te maua lelei latou), ma le tagata faufautua tagata faufautua foliga e sili ona manaia.

I le taimi mulimuli, sa iai soʻu taimi lelei e faʻatino ai ma taimi tali ma latou - mo le tau, e matua faagaeetia.

I would say that flaws aside, IONOS offers some of the sili ona lelei around and has for a long time.

If you’re unsure, I would suggest looking for what you want by the features and resources first—you’ll probably find IONOS has a price for what you want that’s pretty hard to beat.