Both of these platforms are used by many and have a list of features to their credit.
Which one to choose is just a difficult thing to conclude, especially if you do not get a comparative analysis of these two platforms.
While choosing a web hosting platform, there are several points which needs to be considered. It’s never easy to choose one.
Through this post, I will provide a comparative study of SiteGround and GoDaddy.
I will discuss more in details about their pros and cons.
This will help you decide which platform would work best for you.
First, let me give a brief overview of both these hosting platforms.
Starting first with SiteGround.
SiteGround was first launched in 2004. It has over 1,600,000 domains registered. This has its headquarters in Sofia, Bulgaria.
SiteGround provides shared, cloud and dedicated hosting.
Next moving on to GoDaddy.
GoDaddy was first launched in 1997. It has its headquarters in Scottsdale, Arizona, US. GoDaddy has approximately 17 million customers.
Both these platforms support domain registration as well as web hosting. Let me now get in more details about these two platforms.
I would start this with the speed and performance of these two hosting platforms.
Speed and Performance
I did a first-byte check on both these hosting platforms.
The SiteGround first-byte performance is as shown below.
A similar test on GoDaddy gave the below results.
Clearly, from the above tests, GoDaddy performs better as compared to SiteGround.
Next, let me provide more about the server speed.
SiteGround Server Speed:
Siteground server speed test – B+. Credit: Bitcatcha
GoDaddy Server Speed:
Godaddy server speed test – B+. Credit: Bitcatcha
Again over here GoDaddy has a better speed as compared to SiteGround. Well, this is just our first test and it’s too early to conclude anything.
Don’t make a decision based on server speed. There are other parameters I have compared for you.
Let me compare few other parameters for both these platforms.
Pricing plays a key role while deciding which hosting platform you need to choose. Both these platforms provide a good choice for pricing options.
SiteGround has 3 plans. The first time pricing is different from the renewal prices.
|Description||Can be used for basic website building||Scalable solution for website development||Can support high-end website|
GoDaddy has 4 plans. Again over here the first time pricing is different from the renewal pricing.
|Description||Basic resources for starters||More space and flexibility for multiple sites||Good for complex and more traffic websites||Suitable for e-commerce & resource demanding sites|
Between the two web hosts, GoDaddy starts at a cheaper pricing. Also, the renewals for GoDaddy is lesser as compared to SiteGround.
As far as the pricing is concerned, GoDaddy seems to be more budget-friendly and also has diverse plans.
However, there are few more parameters that need to be checked before figuring out which hosting platform suits you.
Uptime and Reliability
Another important parameter is uptime and reliability. This is an important parameter to be evaluated since your website needs to remain up and running at all times.
SiteGround guarantees a 99.99% uptime. It has a proactive server monitoring and uses Linux Containers – LXC which is extremely resource efficient.
Along with this, SiteGround has automatic backups as well as on-demand backups.
As I said above, I have been monitoring both hosting server performance over the past few months, so here below you can see both hosting’s uptime metrics.
SiteGround Uptime Scores History:
Here’s the average Uptime:
- July 2018: 99.99%
- June 2018: 100%
- May 2018: 100%
SiteGround Uptime Score: Last 10 months, detailed data you can see here.
SiteGround has good uptime metrics and provides reliable services to maintain consistent uptime metrics.
Next, let me walk you through similar uptime metrics for GoDaddy.
99.96% GoDaddy uptime score and 352.43ms avg. Response time for July 2018.
Here’s the average Uptime:
- July 2018: 99.96%
- June 2018: 100%
- May 2018: 99.96%
GoDaddy guarantees 99.99% uptime but above you can see Uptime score slightly lower than the industry standard of 99.99%. It has 24/7 server monitoring.
With GoDaddy, site backup and restoration is an optional service and can be purchased at a separate pricing.
GoDaddy provides an automatic alert in case your website has reached the maximum utilization of the resources. You can add an additional resource on demand.
GoDaddy does have a good uptime metrics as per the required industry standard.
However, overall, SiteGround has a winning edge over here, as compared to GoDaddy.
Next, let me speak about another crucial element which is customer support.
Customer support is important especially if you need your queries addressed immediately or face some issues while hosting. I would provide you more details about the customer support options available in both these platforms.
SiteGround has several useful tutorial contents provided on their website. It has a huge knowledge base dedicated to almost all types of hosting. It also has a few video guides showing demos about cPanel.
You can reach them by email, phone, tickets or live chat. The support is available for 24/7. I explored their live chat option.
The wait time was very less, around 5 seconds.
The customer support representative was quick to provide all the relevant details to my queries. Overall a great experience and efficient support.
I also did a similar study about GoDaddy’s customer support. You can reach GoDaddy using email, phone or chat. The website has fewer knowledge base contents. There is a GoDaddy blog which is available.
Well, they do not have a 24/7 live chat support which is the biggest drawback. In case you choose their live chat option and it happens to be unavailable then you would get a message as shown below.
Between the two hosting platforms, SiteGround scores higher in customer support. It has a truly 24/7 support and more importantly provides a huge knowledge base.
Needless to say, security of your web host impacts your website a well. Hence this is something that needs to be completely evaluated before choosing any specific hosting platform.
SiteGround provides proactive server monitoring which ensures prevention of any unauthorized access. Additionally, it provides a unique anti-bot AI.
This can prevent Brute-force attacks by botnets.
SiteGround provides account isolation. It is one of the first hosting platforms to implement this to provide best security isolation.
Along with this SiteGround has a free daily backup included in its plan. Also included is SSL and HTTP/2.
Next moving on to GoDaddy.
GoDaddy has 24/7 security monitoring and DDoS protection. It does provide site backup, but this is not included in the plan.
Every plan includes a fraud, virus and spam protection. Also included is email privacy and protection with 256-bit encryption. SSL is not included in the basic plan.
As far as security features are concerned both SiteGround, as well as GoDaddy, have a good list of features which are incorporated.
Having said this, I would like to also highlight that SiteGround has most of these security features included as part of the plan, while GoDaddy does not.
Both SiteGround and GoDaddy has a good feature list. SiteGround provides several features in its basic plan.
SiteGround’s basic plan supports 1 website, 10GB web space. It is suitable for 10,000 monthly visits.
Other features included in SiteGround is- free website builder (other free website builders list), SSD storage, free auto daily backups, free SSL, free HTTP/2. It also includes cPanel, SSH, free apps installation, free email accounts, free CloudFlare CDN, Unlimited MySQL DB.
The basic plan also includes unmetered traffic along with 24/7 support. With the GrowBig and GoGeek plan, you get essential features as well as premium features.
Premium features include free site transfer, SuperCacher for great speed, free backup restores and priority technical support.
The GoGeek plan includes Geeky Advanced features such as WordPress Joomla installation, One-click Git repo creation, free backup on demand. This plan will have fewer accounts on the server.
Next, let me provide more details about GoDaddy.
GoDaddy’s basic plan supports 1 website, 100 GB storage along with unmetered bandwidth. The plan also includes a free business email for the first year.
All plans support- 1-click installation of more than 125 free applications. Other features included are 1 GB database storage for MySQL Linux, 1-click setup for GoDaddy registered domains, 1-click purchase of additional resources.
GoDaddy’s Linux plan provides loads of useful features. The basic plan supports 50 FTP users, DNS management, unlimited external domains, cPanel, phpMyAdmin, CloudLinux, CageFS, Cron jobs, ImageMagick and many more.
Both SiteGround, as well as GoDaddy, provide a range of features. GoDaddy supports Linux as well as Windows hosting.
When it comes to features, there is no particular hosting provider which supersedes the other. Both are at par over here.
It’s a close race between SiteGround and GoDaddy. So which one should you choose? Well, it’s a close call and to a great extent depends on your website requirement.
GoDaddy is a winner when it comes to speed and performance. It’s more suitable if this is what you are looking for.
However, contrary to this, SiteGround has better uptime metrics.
When it is about security and features, both are equally capable of providing loads of useful features. Both these platforms are versatile and can cater to most of your website demands.
Just to highlight GoDaddy supports Windows as well as Linux based hosting. On the other hand, SiteGround supports only Linux based hosting.
When it’s about customer support, SiteGround has better customer support as compared to GoDaddy.
In terms of pricing, if budget is a constraint then you may prefer GoDaddy as compared to SiteGround. Both have a different first time pricing and renewal pricing. However, SiteGround is more expensive as compared to GoDaddy.
Finally, which one you choose closely depends on the features you are looking for. There is no clear best choice over here. Needless to say, both are equally good options.