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If you have ever searched about One.com, then chances are that you would have stumbled a mixed review.

Some good and some bad review.

However, I thought of reviewing it myself and list down the good and not so good points about One.com.

But before that let me give a brief about the company based on whatever information I could gather.

What is One.com Hosting?

One.com was established in 2002 and has its headquarters in Denmark.

It is one of the larger hosting platforms, more popular in Europe.

one.com review

One.com was launched by Jacob Jensen.

It is spread across 149 countries and has a customer base of over 1,500,000.

One.com is a fast growing hosting platform.

So is this the best hosting platform for you?

Well, the answer to this question would be clear from this review.

I would first discuss the best and the good parts of choosing One.com.

Let me first get on the pros of One.com.

Pros of One.com:

There is definitely a reason why One.com is popular. Some of the reasons are:

Performance:

I have used One.com hosting in one of my project so I have server performance data that I have mentioned here below:

How fast is One.com Hosting?

one.com server speed

One.com Hosting server speed test – B. Credit: Bitcatcha

 

The similar test I have done to check Time To First Byte (TTFB)

one.com webpage test

One.com provides above average performance. Not the best in the industry but still provides a decent performance to start with.

One.com provides better performance and load times with its Professional Plus and Business plan which uses SSD.

See One.com’s hosting’s full plans here…

Pricing Flexibility:

One.com is most popular for its low pricing plans. It provides 4 different hosting options. The basic plan provides the required features for a rudimentary website.

The basic starter plan has a pricing of $2.45 per month. The 4 plans available are-

  • Hosting Starter
  • Hosting Professional
  • Hosting Professional Plus
  • Hosting Business

The plans have a pricing as-

One.com hosting plans

In terms of hosting, for most plans, you renew at the same pricing which is an added advantage.

When I speak about pricing flexibility, I would like to point out that, One.com provides additional services at a seperate pricing. This means you don’t pay for something that you would never use.

Apart from the hosting pricing, One.com also has a separate setup fee.

The setup fee is $13.80.

You can have a single domain as well as multi-domain along with an add-on domain.

By default, the add-on domain supports the starter plan. Each of these domains has a separate pricing which is available for a period of 12 months.

Most hosting platforms charge separately for domains, and so does One.com as well. There are other features which are priced separately.

For instance, you can choose Backup and Restoration at $1.99/month for each domain. One.com supports e-commerce and you can add Webshop if required. This has a pricing of $12.45/month.

one.com Webshop

You can access One Photo Pro at $4/month. This provides an additional 500 GB of photo and video storage. SiteLock can be added at $1.69/month. MarketGoo Start can be added at a pricing of $4.51/month.

One.com has a flexible pricing and does not bombard users with additional features which they do not want to opt for.

Features:

One.com has a set of features which are worth giving a mention about. Each of its hosting plans has distinctive features.

Features
Starter
Professional
Professional Plus
Business
Storage25GB100GB200GB SSD500GB SSD
RAM513MB1GB2GB4GB
Processor1 x CPU2 x CPU4 x CPU8 x CPU
Website SupportedSingleSingleMultipleMultiple
SSH accessNoYesYesYes
Backup and RestoreNoNoYesYes

The basic Starter plan supports basic websites, blogs, and email hosting.

Each plan is supported with a 15-day money back guarantee. Along with this, each plan supports unlimited bandwidth and unlimited email accounts.

In case you need more services then you have a website builder. This has a separate pricing and provides 3 plans.

One.com website builder plansOther supported features include WordPress hosting, email hosting, WebShop, Office 365.

Each plan can be customized to choose additional services such as SiteLock, Webshop, One Photo Pro and Market Goo Start.

With One Photo Pro, you can store 500 GB of photos and videos. This also automatically takes backup of your photos. Market Goo is a search engine optimizer which can be used to improve SEO ranking.

Security:

Security is being mentioned as a pro for One.com since it does incorporate some basic security features along with its hosting plan. One.com does not have too many out of the box security features, but it does provide basic security.

SSL is included as part of every plan you choose. This is an added advantage since many hosting platforms charge SSL separately. For higher-end plans, Backup and Restore are included.

SSL one.com

Email hosting supports spam and virus protection.

SiteLock which can be used to protect your website from malicious users and can be chosen at a separate pricing.

Overall One.com provides most of the basic security features which are required for hosting.

Customer Support:

Ah next let me speak more about their customer support. One.com has a dedicated support page which has well-segregated topics. You would probably get most of your basic queries answered over here.

You can also check their blog section for more information. One.com support can be reached using their live chat option.

The live chat option does not appear instantly but has a search option. So before you choose the live chat you can search more about your query.

In case you still need more help, you can go ahead and access their live chat option.

I tried their live chat option. A service representative joined within 5 minutes. The wait time was not much. The customer support representative provided me with details about every query.

one.com chat1

The only issue I faced was the time taken by the representative to answer every question. Every question on an average had a wait time of over 10 minutes, which is concerning.

Overall it was an average customer support experience.

Well, this does hit the pros of One.com, since it supports a 24/7 English live chat option. One.com also has other language preferences, which is an added advantage.

Something to look for in case you wish to choose other languages besides English.

Ease of Usage:

One.com is well-known for its simplistic interface. The greatest advantage being, it can be easily adopted by even novice users.

The cPanel, as well as the website builder, is easy to use.

One.com website builder

The website builder requires no coding efforts and provides easy to use drag and drop feature.

Similarly, One.com provides 1-click WordPress installation.

One.com WP instalation

The cPanel is well-segregated and offers a simplistic view.

Cons of One.com

Now that I have spoken about the pros of using One.com.

Let me get into more details about the downsides you would face while using One.com.

Add-ons:

One.com provides add-ons such as SiteLock, Website Builder, and several others.

Each of this has a separate pricing. Overall in case you do not need any of these features then you may find their pricing to be budget friendly.

However, by all probability, a more professional website would need these add-ons. And yes this is exactly that will burn holes to your pockets.

Starting from the domain, setup fee and it’s a list that keeps on adding in case you would choose add-on features. You pay separately for each of this.

E-commerce Support:

One.com provides WordPress support and has Webshop for e-commerce platforms.

However, besides this, there aren’t any other additional features available for e-commerce development.

Conclusion:

One.com has a lot of basic features available for rudimentary website development. Their plans in case you choose only basic hosting are affordable.

Though it’s not the cheapest option available in the market.

In terms of two crucial parameters which is performance and uptime, One.com provides an average metrics. Again not the best in the industry.

A good point about One.com is its ease of usage and makes it a good option for beginners. This is a decent choice for starters, provided you do not need too many add-on features for website development.

However, a deal breaker is its support for other crucial features which is certainly lower than a lot of its competitors.

Point to ponder in case you are looking for an overly professional website and require more advance features.

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Chris Wagner

Chris Wagner has 7 years of experience as Network Administrator. His areas of interest includes Servers, Network Management and Cloud Computing.