iPage is a well-known and popular hosting platform. If you have been frequently checking for different hosting platforms, then surely you would have heard this name before.
iPage is a web hosting and domain registration company. Well, it is a part of Endurance International Group, which also includes Bluehost and HostGator. This is relatively an older web hosting platform as compared to its competitors.
It was first launched in 1998 by Thomas Gorny. iPage has its headquarters in Burlington, MA, USA. It does provide a range of services and hosting options to choose from.
iPage serves over 1 million customers worldwide. It is large and well-known, but are they good enough is a question yet to be answered.
To get every question answered, I decided to review iPage and its web hosting services in particular.
Through this post, I will help you decide if iPage suffices your purpose of using it for your website.
Let me start this review with the good things you get with iPage. There are ample of advantages of using iPage and it covers almost all the essential pieces of web hosting.
Some of the key parameters such as uptime, performance, support is something that I would get into more details.
1. Speed and Performance:
In terms of speed, iPage excels and is at par with most of its competitors. It has a substantially good speed.
As I said above, we are monitoring iPage’s servers for Uptime by hosting our own site on iPage. See below for details:
- August 2018: 99.92%
iPage hosting Uptime Score: Detailed data you can see here.
Next moving on. Let me check the first byte load time.
This again is a good metrics if not the best one. iPage provides a scalable bandwidth. It monitors the bandwidth and optimizes the performance of the website.
In most cases, they support shared architecture. Roughly around 99.5% of their customer base work seamlessly on shared hosting.
If you at any point, you want to have better performance than shared hosting; then you can migrate to one of their VPS hostings. The VPS hosting supports 1 TB bandwidth, while their dedicated hosting plans support 5 TB bandwidth.
($1.99/mo* + 30 Days Money back guarantee)
2. Feature and Freebies:
When you first get to the iPage website, you would see a couple of things which are mentioned as free. Needless to say, this is something that hits most of our eyes.
So what exactly is free with iPage?
Well, for the first year domain name registration is free.
Subsequently, renewal rates apply as per the plan.
You get access to free 24/7 support. This is something which is available in most of the other hosting platforms as well.
You also get $200 worth of free ad credits for most popular search engines such as Google and Bing.
Not only this, iPage has over 1000 free templates and provides the right design to make your e-commerce store functional.
Their website builder is easy to use and makes it simple to use, even for novice users. iPage supports unlimited domain hosting, contrary to the fact that several other hosting platforms in most cases restrict this.
With iPage, you also get loads of analytics support. You can track and also monitor the performance of your website using these inbuilt analytics tools.
iPage also supports a good collection of third-party apps.
3. Money Back Guarantee:
It’s more than comforting to try a hosting provider when it has a money back guarantee. iPage provides a no questions asked, 30-day money back guarantee.
This gives a great chance for users to try iPage for 30 days before committing to any specific plan.
At any point if you wish to cancel the account and if you have registered a free domain using iPage, then there is a non-refundable domain fee which is applicable to keep the domain. Apart from this, there are no other additional charges applicable.
4. E-Commerce Support:
iPage provides a lucid support for e-commerce platforms. It has an analytics support which can provide insights about website performance.
Not only does this support multiple shopping carts, but also provides a wide variety of free and paid templates to choose from.
5. Designing of Websites:
iPage has the potential to create user-friendly, intuitive and mobile responsive websites. All of this can be built easily with no coding effort. It is completely beginner friendly.
iPage provides a comprehensive website builder which provides ample of options to drag and drop as well as adjust the look and feel of the website. It has a mobile-optimized site builder.
While it readily has tons of templates and themes, it also provides an easy to use setup wizard. Also included is a WordPress 1-click installer.
Some of the content management systems included are – WordPress, Joomla, Drupal to name a few. Blogs, you can use PixelPost, WordPress, b2evolution.
Few of the photo galleries included are Gallery2, ZenPhoto along with few forums such as Gbook, phpBB, SMF and several others.
Overall, using iPage you can quickly and easily develop a UI rich website. Moreover, with iPage, you can create well-designed websites for blogs as well as your e-commerce stores.
6. Customer Support:
You can reach their customer support over live chat or over a call. They do not have a ticket support but if you use their live chat, then probably you may not even need any kind of ticket support.
Something which is appealing about their customer support is the ease of usage. And probably this was designed keeping in mind the beginner level of users.
iPage has an all exclusive help section. This indeed helps you since it is easy to browse, has a search option and more importantly it has contents which are well-segregated.
You would find most of your queries being answered over here. This also has a few guides which help with some basic setups. Again these are simple to follow and implement.
iPage provides a 24/7 support and this is not restricted to any specific plan you choose. So irrespective of the plan, you get a dedicated support.
I asked multiple queries to the customer support representative and each of this was answered immediately and in complete detail along with some relevant links for reference.
The good thing about the live chat is it does not immediately put you in front of a customer support representative. On the contrary, based on your query, it would provide you few relevant links from the inbuilt knowledge base.
This is a great way to save some time, especially if you have any commonly asked queries. Still, if you wish to explore the live chat, you can go ahead and use it.
When it comes to speaking about the negatives of iPage, there are not too many. But yes there are few points that I would like to highlight. Especially more in terms of their plans and pricing.
1. Renewal Pricing:
This is a trick which most hosting platforms use. iPage does provide you a massive 75% discount as well as free domain registration. This looks appealing.
When you start using their shared hosting the plan costs you only $1.99 per month. However, you renew at $7.99 per month.
It is $1.99 if you choose a plan for 36 months. Plans for 12 months and 24 months start at $2.99/month and $2.49 respectively.
For the domain, every subsequent year you pay $14.99. SSL costs $39.99 per year. This again is something you need to be aware of since many hosting providers include free SSL in their plan.
2. Plan Flexibility:
iPage lacks shared hosting plan flexibility. So you basically get all the features in a single plan which is the “Go Plan”.
The downside is even if you do not require all the features, still you need to pay the same amount. So to say, it lacks plan customization.
The good thing is, this is only restricted to shared hosting. Their dedicated and VPS hosting plans are flexible.
I would not directly add this as a con, but yes security features embedded in iPage is something that you need to check.
iPage has 24/7 server monitoring, SiteLock, and malware protection. What it lacks is any out of the box security feature. Basically, I am using Sucuri to secure my website.
This is more applicable in case you have a requirement for any kind of added security feature. For all others, this is fairly as good as other hosting platforms.
Coming to my final piece to conclude, whether to use iPage or not. Well, the choice is up to you, but definitely iPage has several advantages and like every other hosting platform it has few downsides as well.
iPage is definitely a great choice if you are looking for a versatile, feature-rich hosting platform. It helps you quickly develop UI rich websites.
Moreover, it has a considerable speed, uptime metrics along with a great customer support. iPage covers most of the essential services required for hosting.
In case you are looking for more security features or would wish to pay less on renewals, then this is something you might want to check.
In all other cases, iPage has immense advantages. Needless to say, iPage is popular and has a huge customer base.
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