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I have used InMotion hosting and have closely monitored their uptime, performance and average response time. I will provide a detailed review of InMotion hosting based on my experience.

What is InMotion Hosting?

InMotion is a popular hosting platform founded in 2001. It is primarily based on Unix and Linux based systems. It is headquartered in Virginia, USA.

InMotion-offer-to-hostingPill-users-offer

This is one of hosting platforms which provides a range of services with its easy to use cPanel and multiple other goodies. I will provide this in more detail further in my review.

InMotion supports shared hosting, dedicated hosting, VPS hosting, WordPress hosting and can offer custom web design to its clients.

Let me start this off by listing the benefits you receive by using InMotion hosting.

Pros of using InMotion hosting:

For any website performance, speed and response time are extremely crucial.

I will first start by evaluating these factors followed by other pros included as part of InMotion services.

1. Performance and Speed:

A good speed and performance is the first thing you would expect in your hosting provider. InMotion has a performance, pretty good in terms of both these parameters.

Below is a snapshot of the performance measure evaluated using InMotion hosting. The performance grade is fast enough at 81.

Performance grade

I have tested TTFB too by hosting my website on InMotion.

Here is the result:

inmotion first byte speed

The first byte is also on an average good, which can be seen above.

See InMotion’s full plans here…

2. Uptime:

Another important factor for any hosting platform is the uptime. While a lot of hosting platforms fail to keep the required uptime, InMotion maintains a well-calibrated uptime.

Let me first provide you details about the uptime I have recorded of last 16 months of InMotion.
InMotion July Uptime bigscreen

99.94% InMotion uptime score and 377.84ms avg. Response Time for July 2018. Test website went down for 6 minutes during this period.

InMotion Hosting Uptime Score (May 2018)
InMotion Uptime Score May 2018100% InMotion Hosting uptime score for May 2018. Test website didn’t go down.
InMotion Hosting Uptime Score (June 2018)
InMotion Server Speed - June 2018100% InMotion Hosting uptime score for June 2018. Test website didn’t go down.
InMotion Hosting Uptime Score (March 2018)
Inmotion-March-Uptime-Score100% InMotion Hosting uptime score for March 2018. Test website didn’t go down.
InMotion Hosting Uptime Score (April 2018)
InMotion-April-Uptime99.94% InMotion Hosting uptime score for April 2018. Test website went down for 4 minutes during this period.
InMotion Hosting Uptime Score (Jan. 2018)
inmotion-jan-uptime-score99.82% InMotion Hosting uptime score for January 2018. Test website went down for 18 minutes during this period.
InMotion Hosting Uptime Score (Feb. 2018)
Inmotion-uptime-feb-score100% InMotion Hosting uptime score for February 2018. Test website didn’t go down.
InMotion Hosting Uptime Score (Nov. 2017)
InMotion Hosting98.55% InMotion Hosting uptime score for November 2017. Test website went down for 1 hour and 45 minutes during this period.
InMotion Hosting Uptime Score (Dec. 2017)
InMotion Hosting99.97% InMotion Hosting uptime score for December 2017. Test website went down for 3 minutes during this period.
InMotion Hosting Uptime Score (Sep. 2017)
inmotion_sep99.98% InMotion Hosting uptime score for September 2017. Test website went down for 2 minutes during this period.
InMotion Uptime Score (Oct. 2017)
Inmotion oct99.76% InMotion Hosting uptime score for October 2017. Test website went down for 24 minutes during this period.
  • July 2018 average uptime: 99.94%
  • June 2018 average uptime: 100%
  • May 2018 average uptime: 100%
  • April 2018 average uptime: 99.94%
  • March 2018 average uptime: 100%
  • February 2018 average uptime: 100%
  • January 2018 average uptime: 99.82%
  • December 2017 average uptime: 99.97%
  • November 2017 average uptime: 98.55%
  • October 2017 average uptime: 99.76%
  • September 2017 average uptime: 99.98%
  • August 2017 average uptime: 99.98%
  • July 2017 average uptime: 99.98%
  • June 2017 average uptime: 100%
  • May 2017 average uptime: 99.98%
  • April 2017 average uptime: 99.98%
Of course, the response time may usually bounce around for shared servers but since InMotion Hosting is using SSD drives on all their servers, instead of spinning-tape hard drives, the overall performance is better and noticeable.

Also, according to their sales material, they don’t overbook their shared servers like many shared hosting companies do. What many hosting companies do is fill their servers with websites at more than 100% of server capacity.

So, if there is a spike in traffic in even one of these websites, it will bring down the whole server. Fortunately, InMotion Hosting don’t do that, so any traffic spikes are handled without any issues.

3. Control Panel

Unlike other web hosting companies, InMotion has Control Panel (popularly called cPanel) on the Accounts Dashboard screen. So, there is no separate login for cPanel.

cpanel of InMOtion

I prefer cPanel compared to any other interface because it’s very simple, easy to use and offers lot of options for your web hosting. I also like using Softaculous with one click install.

Both of these are now part of InMotion’s Account Dashboard.

4. Pricing and Essential Features:

Pricing patterns in InMotion are nominally placed for the range of services they include as part of the plan. There are three shared business hosting plans available-

• Launch
• Power
• Pro

The regular price starts from $7.99/mo to $15.99/mo, but by using our discount offer – you can get up to a 56% OFF on Hosting plans. Let me show you differences in plans with features:

Features
Launch
Power
Pro
SpaceUnlimitedUnlimitedUnlimited
BandwidthUnlimitedUnlimitedUnlimited
PanelcPanelcPanelcPanel
Number of Sites26Unlimited
Regular Price$7.99/mo$9.99/mo$15.99/mo
Discounted Price$3.49/mo$4.49/mo$7.49/mo

 

A Free Domain is included when purchasing any hosting service from InMotion
Server Locations: Los Angeles, Herndon

Launch plan additionally includes free marketing tools which help your website to get noticed. This includes Website builder, free advertising credits, Email on any device and visitor statistics. This plan also includes a free security suite along with a free SSL.

The Power plan supports 2X performance which can support small-scale business. It can support a number of visitors and also includes the basic features of the Launch plan. Its free marketing tool includes a wide range of services.

Finally coming to the Pro plan, this offers 4X performance and is a suitable choice for scalable business. While this includes marketing tools, security suite, and other features which are included as part of Launch and Power plan, this plan also has a Pro Level Support.

Also supported are dedicated and VPS hosting.

Features and Plans of Dedicated hosting:

The dedicated hosting plan starts at $105.69 per month with an initial 44% discount. Below are the starting plans.

Features
Essential
Advanced
Elite
500
1000
2000
Space500GB SSD500GB SSD 32GB1000 GB2 TB3 TB
RAM8 GB16 GB32 GB16 GB32 GB64 GB
Transfer6TB10TB10TB15TB15TB15TB
IPs51015151515
Price$105.69/mo$166.59/mo$238.99/mo$340.99/mo$414.49/mo$519.49/mo

Moreover, InMotion is flexible and allows users to configure their server hardware based on the requirement.

VPS hosting has Managed hosting option:

Features
VPS-1000HA-S
VPS-2000HA-S
VPS-3000HA-S
RAM4GB6GB8GB
Storage75GB150GB260GB
Bandwidth4TB5TB6TB
IP Addresses345
Price$27.19/mo$49.99/mo$74.99/mo

The Managed hosting starts at a discounted pricing of $27.19/month, whereas Self-Managed hosting starts at $19.99/month.

5. Customer Support:

One can reach InMotion using live chat, phone, Tickets, email or skype option. Additionally, InMotion provides a separate knowledge base with its support center.

The support center is filled with FAQs, videos, and several product details guides. Along with this their blog section also provides great insights about the product offerings.

I started evaluating their live chat option. Before you start a live chat, you would require to answer few details.

InMotion's live chat

The wait time was almost negligible which was less than 5 seconds. If you are a first time user, you would be directed to the Sales Team for any queries.

In case you are an existing user, then you need to provide an account verification to ensure it is not a hoax chat.

InMotion's live chat2

Overall whether it’s the sales or the technical support, both are equally well-equipped to answer and provide details about hosting.

6. Free Data backups

You need to have frequent backups of your website – to be safe. Any server, however good or world class it may be, will go down someday. So, hosting company which offers frequent data backup facility is a must have.

InMotion hosting offers free automatic site backup – just like other web hosting companies.

What makes InMotion good is that this is offered free to all customers and there is no charge to get this data.

free_data_backup_with_InMotion

Compared to this, HostGator charges $19 to retrieve your data backup.

All shared and VPS accounts with data less than 10GB are automatically backed up every 24 to 36 hours.

But as always, never rely on such automated backups. Take your separate multiple backups manually at regular intervals and store them in multiple places.

7. Free Website Transfer

Even when you are ready to switch to new hosting company, you might be worried about Site downtime. InMotion gives guarantee of no site downtime or any loss of important website data during this transfer.

free-downtime_with_InMotion

This service is offer free, so I applied for this while moving HostingPill to InMotion Hosting. I didn’t notice any site downtime when the it was moved.

8. Advertising Credit

InMotion provides $150 of free advertising credits when you sign up for their business hosting plan.

9. Apps support:

This is yet another aspect which is an added advantage of using InMotion. InMotion supports more than 400 free applications.

WordPress, PrestaShop, and Joomla are pre-installed. Also supported is easy integration with Google apps. They support one-click installation for several apps.

Their strong support to e-commerce platforms along with multiple apps support, makes them a strong choice for e-commerce websites.

InMotion 400 applications

You can find support over here for WordPress, Joomla, Drupal, PrestaShop, OpenCart, Magento. InMotion is WP-CLI enabled.

Also included is support for PHP, Perl, Python, MySQL, Postgre, and Ruby. Well, this is not all. It has support for Softaculous Apps Installer and a range of offerings it provides through the easy to use cPanel.

10. Security:

When it comes to security features, InMotion offers the right set of tools required to secure your website. To add on, most of these are included as part of the plan you choose.

Every shared business plan includes a security suite. The security suite includes-

• Free SSL
• Hack Protection
• DDoS protection
• Free automatic backups

Apart from the above-mentioned security features, InMotion also provides access to other security features.

Some of the other security features included are Malware Protection, SPAM Safe Email with IMAP, SSH Access, Safe Application Roll-Back.

InMotion-Malware-Protection

InMotion’ s WordPress hosting includes Sucuri security plugin that would regularly scan sites for any vulnerabilities. This is in addition to the automatic backup, anti-spam, and anti-virus protection.

InMotion offers Smartwall Threat Defence System or TDS in collaboration with Coreo Network Security, which can detect, mitigate and eliminate DDoS attacks in real time.

Where most of the hosting platforms charge a separate fee for such security features, InMotion, on the other hand, includes these as part of the plan.

11. Additional Goodies:

If you are wondering about the additional goodies you get with InMotion hosting, then take a stop over here. Definitely, they do provide some great additional benefits which are worth looking into.

To start with SSD is included for free with every plan. Unlimited monthly transfers are part of the plan. Free site transfers.

Domain registration or domain transfer is free and includes zero downtime website transfers. Free domain is included.

By default, their hosting is Max Speed Zones enabled. This means before hosting your website you can choose any specific datacentre based on speed and performance.

Also included are free Website builder with easy to use drag and drop functionality. Others included are free SSL, free data backups, free one-click installer to access over 400 applications and free advertising credits.

The plans include free marketing tools. The marketing tools included are free Advertising Credits, email on any device, customer management tools, visitor statistics evaluation. Each of the hosting plans is e-commerce ready.

12. 90-Day Money Back Guarantee:

InMotion has a money back guarantee like most other hosting platforms offer. Something that InMotion does differently is its 90-day money back guarantees for Business, VPS, and Reseller hosting.

90 day money back guarantee
The dedicated hosting also has a money back guarantee of 30 days.

Cons of using InMotion hosting:

1. Low pricing or longer duration plan:

InMotion does provide competitive and affordable pricing. However, you get the required discounts only if you choose a longer duration plan of 24-months.

In case of shorter duration plan, the pricing increases. Similarly, the first time you choose the plans, this is at a discounted price.

Like several other hosting platforms, InMotion has a higher renewal cost.

2. Linux Based:

The hosting options cater to small, medium and large-scale websites. Also, InMotion has a very good e-commerce support.

Extremely efficient, especially for PHP based websites. The backend is completely controlled by Linux based servers.

While the servers are high speed and high performance based, this could be a big disadvantage if you are specifically looking for other OS based hosting such as Windows.

What happy customers are talking about InMotion:

VishnuVishnu S.J‏ @VSJ1

@InMotionCares @inmotionhosting Loves your reseller hosting !! Good support..  I think Soon I will take a VPS from you too !!!.

Ben ArpBen Arp‏ @thatbenarp

Thanks to @inmotionhosting for the account credit after the weekend downtime. Much appreciated! #inmotionhosting

debbiemahlerdebbiemahler @DebbieMahler

@inmotionhosting Thank you for having my email working this morning! Was so happy to see that!

KristinaKristina Fogle‏  @Kristina4Jesus

Love working @inmotionhosting!

MrsRodinsonInga Rodinson‏  @MrsRodinson

Ok, impressed with the @inmotionhosting support service.

CONCLUSION:

Overall, InMotion is a solid, well respected web hosting company. That’s the reason I switched this HostingPill.com to them.

If you have few websites to manage and are happy to pay a bit more for good support and server performance, then InMotion Hosting is a great fit for you.

You can, however, get some discounts on current prices. Just click here and avail 56% OFF on regular prices. This is an exclusive discount given to users of HostingPill.

I hope you will find this review article useful in deciding if you should go for InMotion Hosting.

Good luck and Happy Hosting!

Summary
Review Date
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Chris Wagner

Chris Wagner has 7 years of experience as Network Administrator. His areas of interest includes Servers, Network Management and Cloud Computing.