Support.by Review: Is this Russian Hosting Any Good?

Support.by is providing corporate hosting and designing, support to IT systems, and operating data centers located in Belarus and Germany.

They have over 15years of experience in the field of hosting corporate services and providing a virtual cloud environment for the users.

Over the years Support.by has successfully carried out various projects in the field of construction, IT systems, transfers, and hybrid solutions. While performing these projects Support.by has gained fame and recognition in the corporate world.

It has maintained its three principles – Reliability, Flexibility, and Support. It has always believed that customer satisfaction must be the top priority and for 15 long years nurtured those beliefs. It has data centers spread over Belarus and Europe at 6 different places.

With a truly interactive site, it never fails to showcase the trust endured by customers. One can find certificates achieved by them on their website. Also, there are honorary mentions from partners who have been always supportive of Support.by.

Support.by: Uptime

In their fair price guarantee, Support.by provides building high load systems and maintaining them 24×7 with uptime assurance. It also assures that their data centers have proven an all-time 99.9% availability to the customers and in Belarus.

The functional areas include Hosting in Belarus, Servers in Germany, Integrated Solutions, and Support services. It also provides free SSL security in every purchased plan that is tested on various site management systems. It claims to provide certain features under shared hosting.

They are making hosting services reliable and flexible to the users for a better experience. Their guaranteed resource pack and easily upgradable storage, ram, SSD, etc are creating a positive impact on the customers.

Pricing and Features

Support.by has some of the finest packages according to customer needs. If you are looking forward and wish to have your own custom plan then you are going to enjoy reading further.

Let’s start from its fair price to shared hosting. In addition to the same, it also provides rental services where users can get access to the required equipment at usually lower prices.

To establish more authentication and control over the servers it has introduced its one-click app deployment under certain services. Currently, it is operational on the following operating systems and is rated best in terms of services and availability.

The plans discussed under shared hosting are very cheap and start from whooping 5BYN. In shared hosting, the users can upgrade the plan based on their need and there are no extra renewal charges of the same. All the charges are incurred during a one-time purchase in the beginning.

There is a plan for those users who can create and configure hosting independently. It understands and cares for such customers by reducing the overall costs of the necessary software.

It has also introduced a free test structure where the user can test the plan for free and know the requirement to purchase the same.

Customer Support

Support.by manages its customers through 24×7 service on-site. Its other features include skype calls, newsletters, WhatsApp, Telegram, and even live chat! Surprisingly they are operating these services 24×7 and are easily accessible.

These are the top enlisted features that cover all the needs of a client. It, however, claims to solve the issue faster but sometimes the situation may get delayed. It has a FAQ section in every field.

Whenever a customer visits the site and faces any doubts then it can be easily resolved by just surfing through the FAQs. It has improvised its website such that there should be hardly any doubts left when a customer visits and navigates through the plans.

There are certain lists of paid technical support, where a support team from support.by will always serve you and analyze all problems.

Support.by: Knowledge Base

Support.by is working in cooperation with BITRIX24. This collaboration is for the betterment of customers who are willing to start a new business or are working on any startup and need assistance. It has more than 20 massive implementations over 10 years of work with 1C-BITRIX products.

BITRIX provides its own services with facilities like training, setting up the environment, support, and sales license. BITRIX currently has three was plan structure based on user needs as – free, special, and business rates.

Support.by: Ease of Use

Although Support.by is very informative, it is not that clean in terms of UI where some other known websites are doing better. If a naive user happens to visit then there might be a possibility of not understanding the website at once.

It is ruling the market from the last 15 years and there is no doubt in its informative and well-scripted website which clears almost all the doubts of a neophyte visitor on board. You will find there is no segment on the site that gives a cliche look or appearance while navigating.

The website is built by extracting information from all the fields it is working and will be working so far. Its various integrated programs make the site undoubtedly amongst the top page ranks of Google.

Support.by: Conclusion

Support.by is just awesome when one wishes to go custom. It is recognized by both qualities as well as the number of satisfied customers. It has certificates from renowned organizations that bring cherry to their service.

Overall it is a genuine and legitimate service operator with minimal service hosting charges. Its IT service and support via mail are slow as compared to some other competitors. However, its other features help it to stand out from the competition.