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Chris Wagner

“I have been a paying customer for GoDaddy since August 2018.

I am monitoring Godaddy’s shared hosting servers for Uptime and Performance through my website hostingpill-gd.website.

This review of GoDaddy is based on actual testing done on their servers.”

When it comes to hosting platforms, for sure you would have heard GoDaddy.

GoDaddy is definitely a well-publicized and popular hosting platform. Probably this is one of the few hosting services that even beginners would have heard about.

GoDaddy provides domain registration as well as web hosting services. This was first launched in 1997.

Yes, you are right. This has been in the market for a very long time as compared to its competitors. Yet another reason why GoDaddy is so popular.

GoDaddy has its headquarters in Scottsdale, Arizona, US and was founded by Bob Parsons. To its credit, GoDaddy has over 17 million customers. That definitely is a huge number.

About_Godaddy

Over here, I would be reviewing GoDaddy. GoDaddy has various positive aspects attached to it.

You would most likely hit these in case you search feedback about GoDaddy. But are all these reliable and true? Well, this is something I thought I would check it myself and evaluate this platform.

I would provide you the good and not so good points about GoDaddy. Something that I found through my experience using GoDaddy.

Pros of GoDaddy:

GoDaddy provides multiple services and this is something that gets tougher to evaluate. Let me not pull up all the points at once. I will go ahead and discuss the pros of using GoDaddy, one by one.

I will start by evaluating the performance, speed, and uptime which are the most critical aspects of choosing any hosting platform.

Speed and Performance:

A website would be practically worthless if it takes a very long time to load. This is one of the reasons why you should watch out your hosting provider’s speed and performance metrics.

A web hosting platform can give you significant speed only in case it has appropriate architecture defined at its end. This is exactly what GoDaddy provides. In its Linux plan, GoDaddy uses CloudLinux to balance CPU, RAM and Disk usage.

Another important aspect is, GoDaddy adds resource on demand. Which means you would never face a resource crunch.

Below is the performance metrics recorded for GoDaddy. This is fast enough.

Godaddy First Byte

Uptime and Reliability:

The good news over here is, GoDaddy upright commits to a 99.9% uptime. Below is the uptime which has been recorded for GoDaddy.

Uptime of Godaddy

Godaddy Uptime Score: Detailed data you can see here.

Conclusion? Godaddy is overall good in speed.

This is pretty much around the metrics GoDaddy commits. This might not be the best in the industry but is good enough and at par with industry standards.

GoDaddy provides reliable services where you can opt for Backup and restoration at a separate pricing of $1.99/month. Not only this, GoDaddy supports on-demand resource allocation.

GoDaddy provides CloudLinux, which truly balances the CPU, Disk IO, and RAM limits. All of this is accompanied by 24/7 security monitoring.

Plans and Features:

When it comes to plans, GoDaddy has variations in each of its plans. It provides 4 different plans to suffice user’s requirements.

These plans are available for Windows and Linux hosting. With all the plans you get-

  • 1-click installation of over 125 applications for Linux hosting
  • 1 GB Database storage for Linux hosting
  • 200 MB MSSQL Database storage for all plans in Windows except Starter plan
  • Control Panel
  • 1-click installation of over 50 applications for Windows
  • 24/7 security monitoring along with DDoS protection
  • OnDemand purchase of resources
  • Easy setup of GoDaddy registered domains

The pricing for each of this plan is as shown below-

Godaddy Plans

The pricing for Linux as well as Windows hosting is the same. You can avail Backup and Restoration services separately at $1.99/month. However, Database restore and backup are available in all the plans except Starter plan in Windows hosting.

Below is a brief on what you get with each plan. Just to highlight few of these features differ between Windows and Linux hosting. However, in terms of configuration, both plans are almost identical.

Features
Starter
Economy
Deluxe
Ultimate
Storage 30 GB 100 GB Unlimited Unlimited
Bandwidth Unmetered Unmetered Unlimited Unlimited
Panel cPanel cPanel cPanel cPanel
Number of Sites 1 1 Unlimited Unlimited
FTP users 50 50 50 Unlimited
SSL No Yes Yes Yes
Email Storage 100 Mb 10 Gb 10 Gb 10 Gb
Price $2.49/mo $2.49/mo $4.99/mo $7.99/mo

GoDaddy supports domain transfers at a separate pricing. Website Builder is not included as part of the plan.

However, it supports a 14-day free trial. This has a pricing of $5.99/month.

There are more advance Website builder plans with a different pricing. The plans available are-

  • Personal – $5.99/month
  • Business – $9.99/month
  • Business Plus – $14.99/month
  • Online Store – $29.99/month

You can also hire a GoDaddy web design expert for your website.

GoDaddy supports more advance hosting with its Business hosting plans. There are 4 plans available in Business hosting.

Features
Launch
Enhance
Grow
Expand
Storage 60 GB 90 GB 120 GB 150 GB
RAM 2 GB 4 GB 6 GB 8 GB
CPU 1 2 3 4
SSL Yes Yes Yes Yes
Pricing $16.99/month $22.99/month $29.99/month $39.99/month
Renewal $29.99/month $49.99/month $69.99/month $99.99/month

Each of these plans for the first year supports free Business Email plus. After one year this can be renewed at $17.88.

GoDaddy has VPS hosting for Windows as well as Linux. This supports self-managed and managed hosting. Additionally, you can choose fully managed support.

This has 4 different plans available for Linux VPS hosting

Features
Economy
Value
Deluxe
Deluxe
Storage 40 GB 90 GB 120 GB 240 GB
RAM 2 GB 3 GB 4 GB 8 GB
CPU 1 2 3 4
Root Access Yes Yes Yes Yes
Pricing $18.99/month $27.99/month $34.99/month $44.99/month
Renewal $34.99/month $54.99/month $74.99/month $99.99/month

 

Similarly, Windows VPS hosting has 4 plans.

Features
Launch
Enhance
Grow
Expand
Storage 60 GB 90 GB 120 GB 150 GB
RAM 2 GB 4 GB 6 GB 8 GB
Pricing $27.99/month $32.99/month $36.99/month $49.99/month
Renewal $39.99/month $59.99/month $79.99/month $149.99/month

Each of these plans includes SSL certificates for 1 year. Post this it has a renewal of $74.99 per year.

GoDaddy also supports Dedicated server hosting and WordPress hosting. Overall GoDaddy provides a wide choice of hosting options and plans.

Definitely provides several useful features required for hosting.

Get started with Godaddy…

Customer Support:

When it’s about customer support, GoDaddy puts a good help section on its website. It provides details about almost every topic. In addition to this, you also have multiple FAQ sections.

GoDaddy has basic tutorials for beginners. Also, it has a blog section which covers several useful topics related to hosting.

It provides a 24/7 support irrespective of the plan you choose. You can reach their customer support over the phone or live chat. I tried their live chat option.

This was almost instantaneous. The customer support representative was quick enough to gather information and answer my queries. Overall it was a great experience.godaddy chat 1

If this isn’t enough, GoDaddy also has a community support. So while you search around their knowledge base, you can also quickly get help from its community.

GoDaddy’s live chat is not available 24/7 all days. It as a reduced support timing on weekends.

godaddy chat2

Security:

If you are worried about site security then here is a detailed evaluation on what is covered under security for GoDaddy. Like I mentioned earlier, SSL is not included in most of the plans.

SSL by Godaddy

However, this can be chosen at a separate pricing. The SSL certificate supports SHA-2 and 2048-bit encryption, unlimited free reissues of the certificate along with a 30-day money back guarantee.

SSL starts at $5/month and can be renewed at $6.25/month. Not only one website, but GoDaddy also has separate plans for multiple website and subdomains.

If you need more security, then you can also choose EV (Extended Validation) SSL. GoDaddy provides several other class of SSL such as SAN SSL certificate, Code signing certificate, Wildcard SSL certificates and few more.

If you are not sure which one you need, you also have the option to hire a GoDaddy SSL expert. Now while I have spoken about SSL, let me also get into more details about website security.

Website security in itself has 3 different plans.

Features
Essential
Deluxe
Express
Used for Malware Scan and Removal Malware scan, removal, prevention and performance boost Malware removal, ongoing protection, less than 30-minute response time
Unlimited Malware Removal 4 GB 6 GB 8 GB
Pricing $32.99/month $36.99/month $49.99/month
Renewal $59.99/month $79.99/month $149.99/month

Google blacklisting monitoring and removal helps in finding issues in your website due to which your website could be blacklisted by Google.

Website backup is available at a separate pricing. This starts at $1.99/month. With every plan, you get password protected directories, 24/7 security monitoring, and DDoS protection.

Also included is email privacy and protection with 256-bit encryption along with fraud, virus and spam protection.

GoDaddy almost covers every aspect of website hosting and has various security features which can be opted for.

Ease of Usage:

If your hosting solution isn’t easy to use, then it’s worthless spending those nights trying to figure out how things work. Gladly GoDaddy isn’t difficult to use.

Let me start with its website builder. The website builder is simple to use and is designed to be easy even for someone who has not hosted a website before.

The options are readily available and simple drag and drop is all that is required to complete your website.

godaddy website builder

Right from choosing your template to theme setup, everything is within a single click. Next moving on to its cPanel.

cPanel again is easy to use and displays all options right away on a single page. You would not have to do multiple navigations.

Godaddy cPanel

No doubts, GoDaddy is easy to use and begin with.

Cons of GoDaddy:

GoDaddy almost has it all, which is required for web hosting. The number of options they provide is exceptional. While I say this, I would also like to highlight a few cons I found in GoDaddy.

Renewals:

GoDaddy starts with its cheapest hosting option at $2.49/month. The renewal for this is also at the same pricing. However, this plan supports very rudimentary features.

Godaddy renewal plans

In case you need more feature rich plan, then you would have to choose a better plan. And here is the concern. All other plans have a higher renewal. This means on a longer term; this starts to become more expensive.

Basic Add-ons:

Few of the basic add-ons such as SSL certificate, backup, website builder are not included in the plan. This is something that most of its competitors’ fare much better.

Many include this as part of the plan. Missing out on these basic add-ons is an overhead. The complete onus is on the user to opt for these features separately. Especially tedious for novice users who are just beginning to explore web hosting.

Separate Pricing:

Yet another drawback is its separate pricing for most of the features. It is a known fact that GoDaddy has exception combination of hosting and there are multiple plans available.

However, you would find several features such as website builder, website security, backup and many others which are charged separately.

Conclusion:

GoDaddy is popular, well-known, explored by several and has been around for a very long time. Needless to say, it is one of the top hosting platforms available.

When it comes to speed, performance, and uptime, GoDaddy has worthwhile metrics. Not the best in industry, but is substantially good.

It has an exhaustive feature list, varied security options, good customer support and moreover, has a simplistic view. GoDaddy supports Linux as well as Windows hosting. All of this is equally compelling to try GoDaddy.

In case, if budget is not a constraint, then you can surely go ahead and explore GoDaddy.

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Chris Wagner

Chris Wagner has 7 years of experience as Network Administrator. His areas of interest includes Servers, Network Management and Cloud Computing.